Team Leader
4 months ago
Team Leader - Alerts Screening
**Role **:Team Leader - Alerts Screening
**Location**: Dubai JAFZA
**Role Purpose**:
- Solely responsible for screening and discounting of alerts in digital onboarding process.
- Ensure alerts are adequately reviewed and analyzed prior to discounting or escalating to L3 for GCD review
- Ensure discounting of alerts is done as per GCD guidelines/Policy
- Ensure SLAs agreed with stakeholders are adhered
- Ensure user access reviews are conducted on bi-annual basis
- Ensure system enhancements are developed based on detailed specifications and deployed after thorough testing.
- Ensure SOP remains current and aligned with GCD Policy and regulatory mandates.
- Arrange periodical review meetings with stakeholders and track action items till closure
- Arrange periodical refresher trainings for team
- Ensure complaints received from stakeholders are acknowledged, responded and status is updated in tracker.
- Ensure access to sensitive customer data remains restricted.
**Key Accountabilities of the role**
**Process Ownership & Control**
- Ensure QC checklist is reviewed and updated periodically to align with Policy, SOP and workflows
- Ensure understanding gaps identified through QC are corrected through peridical refresher trainings
- Ensure errors are rectified on timely basis.
- Ensure incidents are reported and logged as per bank's policy
- Ensure adherence to SLA & TATs
**Team Management**
- Ensure trainings announced by HR & adhoc assignments are completed (by the assigned onshore and offshore team) on timely basis
- Ensure team remains updated with regulatory changes/guidelines published by GCD.
- Ensure process related trainings/refreshers are conducted on periodical basis
- Ensure goals set-up and performance reviews are completed on time.
- Maintain adequate level of engagement within the team.
- Ensure staff accesses are aligned with role requirement.
**MIS & Analysis**
- Ensure MIS/reports are published regularly
- Conduct periodical trend analysis and share feedback with senior management and stakeholders
- Ensure ISG guidelines on data security are adhered to and information is shared with intended recipients only
**System Enhancements**
- Drive process automation to reduce potential errors
- Support with preparing detailed BRDs ensuring requirements of all stakeholders in the workflow are adequately documented and signed-off
- Ensure detailed E2E UAT is conducted successfully, and evidence saved prior to sign-off
- Conduct sanity check post deployment
**Specialist Skills / Technical Knowledge Required for this role**:
- Total Number of Years:5+
Job ID 300002251089758
-
Team Leader
7 months ago
Dubai, United Arab Emirates Team Authentic Commercial Brokers LLC Full time**Hiring Team Leader** We are looking for a high-performing Team Leader for CREDIT CARDS to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans. Ability to hire, manage and train competitive sales team to...
-
Team Leader
4 months ago
Dubai, United Arab Emirates Team Authentic Commercial Brokers LLC Full time**Hiring Team Leader** We are looking for a high-performing Team Leader for CREDIT CARDS to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans. Ability to hire, manage and train competitive sales team to...
-
Team Leader
7 months ago
Dubai, United Arab Emirates Souq Al Madina Spare Trading LLC Full timeWe are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team...
-
Team Leader
7 months ago
Dubai, United Arab Emirates Afag Global Full timeWe are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team...
-
Team Leader
7 months ago
Dubai, United Arab Emirates Al Azber Business Solutions Full timeWe are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team...
-
Team Leader
7 months ago
Dubai, United Arab Emirates AL NISM EVER BUSINESS SOLUTIONS Full timeWe are looking for a team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works...
-
Team Leader
20 hours ago
Dubai, United Arab Emirates DNQ Cleaning Services Full timeWe are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team...
-
Team Leader
2 days ago
Dubai, United Arab Emirates Duniana Financial Services Full timeSales team leaders delegate tasks to sales staff. Team leaders should know how to assign tasks to the team members with the best skills for the job and guide staff members to ensure the work is done well. Set Sales Targets and Motivate the Sales Team Sales team leaders often set daily, weekly, or monthly sales goals. They motivate employees to reach...
-
Team Leader
2 months ago
Dubai, United Arab Emirates alsaraya marketing managmenet Full timeA team leader is required for a major investment company in the Emirate of Dubai - Deira - Minimum three years of experience in the Forex field within the country - Minimum Three years of experience as a team Leader - Hiring ability - Achieving the required monthly target - Fluently in Arabic and English - Salary starts from...
-
Team Leader
6 months ago
Dubai, United Arab Emirates Hadero Coffee Shop LLC Full time**Job description** Looking for a Team Leader, with 2-3 years of experience being a Barista and a Team Leader. Has expertise in Coffee and Customer Service. Can manage a small Cafe Shop. Can join immediately.
-
Team Leader
7 months ago
Dubai, United Arab Emirates Hadero Coffee Shop LLC Full time**Job description** Looking for a Team Leader, with 2-3 years of experience being a Barista and a Team Leader. Has expertise in Coffee and Customer Service. Can manage a small Cafe Shop. Excellent in Computer Skills. With Strong Personality. Can join immediately.
-
Team Leader
3 days ago
Dubai, United Arab Emirates Elite Assests Full time**Job Posting: Team Leader - Wealth Investment Firm** Are you a dynamic leader with a passion for wealth investment and a proven track record of managing successful teams? We’re looking for a **Team Leader** to join our growing Wealth Investment firm and take charge of a talented group of professionals. **Key Responsibilities** - Lead, mentor, and manage...
-
Team Leader
5 days ago
Dubai, United Arab Emirates ATS Full timeLeading Technical Quality service providing Company based in **Dubai**, Looking TEAM LEADER- SALES, to work in **Dubai Office**, who can complete the below requirements. - Responsible for Individual and team targets. - Managing relationships with existing Customers. - Maintaining the record in CRM for the assigned team. - Reports to the manager on daily...
-
Team Leader/assistant Team Leader
7 months ago
Dubai, United Arab Emirates Finance solutions Full time**Team Leaders / Assistant Team Leader **for sales of **Banking Products: Credit Cards** - Attractive Salary and Variable Structure - Professional work environment - progressive, well managed organization - Prior experience in Banking preferred - Good Sales, interpersonal skills and positive attitude required - Salary Upto AED 8000+ Incentives - Job Location...
-
Restaurant Team Leader
4 weeks ago
Dubai, Dubai, United Arab Emirates The Team Builders Full timeWe are seeking a skilled and passionate Restaurant Supervisor to lead our team in providing top-notch service and maintaining the highest standards of hospitality at The Team Builders.About the RoleAs a Restaurant Supervisor, you will play a crucial role in the daily operations of our restaurant, ensuring that our guests enjoy a flawless dining experience...
-
Team Leader
7 months ago
Dubai, United Arab Emirates First Global Force Full timeMinimum 1-year experience in managing large teams in retail banking sales as a team leader in the U.A.E. - Ability to handle work pressure and not crack easily - Exceptional market knowledge and customer base **Salary**: AED4,000.00 - AED8,000.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work...
-
Team Leader
7 months ago
Dubai, United Arab Emirates Cambridge Educational Institute Full timeThe sales team leader is responsible for providing quality and efficient sales through daily management of a team of employees. Team leader will also lead, coach and motivate sales team to deliver departmental KPI’s, targets and objectives. Team leader should be focused on helping team to build necessary skills and knowledge for better customer service....
-
Team Leader
4 months ago
Dubai, United Arab Emirates Interactive digits Marketing Management Full timeWe are looking for a qualified team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis. As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to...
-
Team Leader
2 months ago
Dubai, United Arab Emirates Mabeaat - Hadaf Al Khaleej Commercial Services Full timeHiring a Team Leader/ Assistant Team Leader Company Description Mabeaat - Hadaf Al Khaleej Commercial Services L.L.C is a leading direct sales agency based in Dubai, specializing in the banking and telecommunications sectors. With satellite branch offices in Abu Dhabi, Sharjah, and Fujairah, we conduct sales operations throughout the U.A.E. Our team is...
-
Team Leader
7 months ago
Dubai, United Arab Emirates Falcon Fast Delivery Services L.L.C Full timeHiring Team Leader We are looking for a Team Leader to manage Drivers. Experience Required: - Driver Management for at least 1 Year - Experience to manage team of minimum 30 Drivers. - Logistics & Warehouse Experience. - Experience to plan Weekly roster and leave management. - Experience to manage regular maintenance of vehicles fleet. Qualification: -...