CRM Developer

5 days ago

Dubai, United Arab Emirates Serendipity Corporate Services Full time

Minimum 8+ years' experience in the Insurance Industry implementing MS Dynamics CRM Solutions
- Exercise strong knowledge on MS Dynamics CRM (D365) both from a technical perspective and functional perspective to design and articulate solutions for Business Requirements.
- Experience in capturing and analyzing complex business requirements and translating them into functional requirements.
- Expertise on CRM Custom Development &.Net Development to oversee and maintain existing implementation and future releases on CRM D365.
- Lead the implementation requirements throughout the project life cycle as part of a small, independent project or supports these activities under a Senior Product Manager as part of a medium project.
- Guide the team on Production Support Activities ensuring Service Requests and Incidents are addressed within agreed SLA's.

Technical Skills Required
- Good knowledge on CRM OOB features such as Dashboards, Views, Entity and User Form Configurations.
- Experience on CRM Custom Workflows, Custom ASPX Pages, Plugins, JavaScript, WCF & Web API (Integrations)
- Hands-on working knowledge of ASP Dot Net, C#, HTML - Advanced Level using Visual Studio 2016 and above.
- Experience on both Inbound and Outbound Third-Party Integrations w.r.t CRM Organization Services.
- Release Management for CRM OOB and Custom Solutions using CI/CD Tools such as TFS (Azure Dev Ops).
- Knowledge on both Cloud and On-Premise MS CRM D365 implementations including integration to MS Outlook.
- Good knowledge of Microsoft SQL Server, Oracle and/or other DBMS w.r.t to writing SQL Queries, Views, Procedures.

Soft Skills Required
- Dedication to quality assurance and on-time achievement for agreed deliverables.
- Understanding of financial services operating models and linkages between business changes and IT requirements, ideally in an insurance business.
- Very good team player who is skilled at building up and managing stakeholder relationships successfully.
- Ambitious, team-oriented, results-driven, growth-oriented mentality.
- Highly self-driven personality and ability to think "out of the box" and raise the bar.
- High personal maturity to interact with senior people within the organization.
- Ability to build credibility quickly with key internal and external audiences.
- Organizational and communication (written and oral) skills required. Fluent English (written and spoken), other languages are bonus.

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How many years of experience using D365 CRM?
- How many years of experience using.net, asp.net?
- Can you join within a month or immediately?

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