Chief Operating Officer

3 days ago

Dubai, United Arab Emirates Maxim Recruitment Full time

**Chief Operating Officer**:

- Ref- MAX10124- Consultant- Richard Poulter- Region- Dubai- Location- Dubai, United Arab Emirates- Salary- Negotiable- Job Posted- 07/03/2024- Type- Permanent- Status- Live: Interviewing nowConstruction careers don't get better than this exciting new opportunity for Architects. Our client, a boutique multi award winning progressive architectural practice is looking to appoint a very high calibre strategic Chief Operating Officer to lead their team.

**Project Details**:
The role of the Chief Operations Officer is a senior leadership role working closely with the principals to provide leadership and development of the client and to assist in recognizing its strength and potential in national and international markets.

The Chief Operations Officer will proactively lead and manage the team to deliver outstanding outcomes in line with the client's business objectives, strategies, decisions, and values.

The Chief Operations Officer will participate in innovation of methods, techniques and evaluation criteria for projects, programs, and people.

**Responsibilities and Duties**:
**Strategic Planning & Development**
- Work closely with the Founders to develop and accomplish goals and strategic plans established by HODs.
- Identify opportunities for new value creation.
- Provide direction to a service organization that mirrors the adopted mission and core values of the Company.
- Remain knowledgeable of market and industry trends, competitors, and all aspects of the client's market.

**Operations**
- Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of the client.
- Build and maintain a departmental structure, operating standards and practices that are responsive and adaptable to evolving business needs.
- Responsible for the measurement and effectiveness of all processes internal and external.
- Provide timely, accurate and complete reports on the operating condition of the client.
- Establish key performance indicators for management of the operations group.
- Participate in formulating and administering company policies and lead in their enforcement.

**Customer Relationship Management**
- Oversee all customer facing positions, customer care, and professional services, as well as quality assurance, software development activities, and product management.
- Drive the client's operating capabilities to surpass customer satisfaction and retention, and company goals.
- Build positive and lasting relationships between the client and its customers.
- Represent the client at various community activities; Meet and network regularly with business leaders in the community.
- Represent the client with clients, investors, and business partners.

**Financial, Business Planning & Budgeting**
- Work with Founders and HODs on budgeting, forecasting and resource allocation programs.
- Partner with the Senior Finance Manager to achieve favourable financial results with respect to sales, profitability, cash flow, mergers and acquisitions, systems, reporting and controls.

**People and process management**
- Provide management to staff and leadership to the organization that aligns with the client's business plan and overall strategic vision.
- Motivate, mentor, and lead a high-performance management team.
- Establish compensation, training, short and long-term goals for the operations groups.
- Oversee the HR function, including recruitment, staff contracts, benefits, and compensation.
- Oversee the development of systems that monitor and evaluate team performance creating development plans which grow the organization’s core capabilities.
- Oversee the quality control of services as well as employee productivity.

**Infrastructure and systems development**
- Lead all aspects of office management and ensure good working conditions for staff in conjunction with the Head of Finance and Resources.
- Ensure that the client invests appropriately in growing both the infrastructure ; IT, networks, software and systems ;Financing, Billing, Project Management to meet the growth demands of the business.
- Lead the continuous improvement of all internal systems to meet the demands of a growing business.

**Desired Skills and Experience**:

- Demonstrated experience in financial planning and analysis with previous experience overseeing human resources, information technology, and legal.
- Skilled in organizational development, personnel management, budget and resource development, and strategic planning.
- Ability to develop business processes and management of projects.
- Excellent Commercial Awareness to have a better understanding of how the major players in the market are currently performing and to be able to speculate intelligently about future developments in business.
- Proven work experience Leading a Consulting & Engineering Studio.
- Display passion and optimi

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