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Waiter/sales Person for Arabian Restaurant

2 months ago

Sharjah, United Arab Emirates FAAN AL TURATH RESTAURANT LLC Full time

"Language Requirement**:Arabic and English** are a must."

Job Description & Responsibilities**:Sales Person/Waiter**

**Position**: Sales Person/Waiter Company: Faan Al Turath Populaire Restaurant LLC **Location**: Al Fisht Area, Sharjah Beach, Sharjah, UAE

**Job Summary**: We are seeking a dynamic and customer-oriented Sales Person/Waiter to join our team at Faan Al Turath Populaire Restaurant LLC. As a Sales Person/Waiter, you will play a vital role in providing exceptional service to our customers, ensuring their dining experience is memorable and enjoyable. You will be responsible for taking orders, serving food and beverages, and promoting our menu offerings to maximize sales and customer satisfaction.

**Responsibilities**:
Customer Service:Greet customers with a warm and friendly attitude, creating a welcoming atmosphere.
Provide excellent customer service by promptly attending to customers' needs, inquiries, and requests.
Guide customers through the menu, make recommendations, and provide accurate information about ingredients, preparation methods, and special offers.
Ensure timely and efficient service, maintaining a high level of professionalism and attentiveness.

Order Taking and Serving:Take customers' orders accurately, noting any special requests or dietary restrictions.
Deliver food and beverages to tables in a prompt and efficient manner, ensuring proper presentation and adherence to quality standards.
Monitor tables and promptly refill beverages, clear empty plates, and provide additional utensils or condiments as needed.
Collaborate with the kitchen staff to ensure timely delivery of orders and address any customer concerns or delays.

**Sales and Upselling**:Promote menu items, daily specials, and seasonal offers to customers, encouraging additional orders and upselling.
Familiarize yourself with the menu and beverage options to confidently recommend suitable choices based on customers' preferences.
Suggest appropriate food and beverage pairings to enhance the dining experience.
Monitor and anticipate customers' needs, providing attentive service and personalized recommendations.

**Cash Handling and Billing**:Accurately process payments, including cash, credit cards, and digital transactions.
Handle billing inquiries, discrepancies, and refunds in a professional and courteous manner.
Maintain cash registers, handle cash responsibly, and reconcile sales transactions at the end of shifts.

**Cleanliness and Hygiene**:Maintain a clean and organized work area, including tables, chairs, and dining utensils.
Adhere to food safety and hygiene regulations, ensuring proper handling and storage of food items.
Assist in cleaning and setting up tables, chairs, and dining areas before and after service.

**Requirements**:
Previous experience as a Sales Person/Waiter in a restaurant or hospitality setting is preferred.

Excellent interpersonal and communication skills.

Strong customer service and problem-solving abilities.

Ability to work in a fast-paced environment while maintaining composure and attention to detail.

Familiarity with menu items, ingredients, and culinary terminology.

Basic math skills for accurate billing and cash handling.

Flexibility to work in shifts, including weekends and evenings.

Knowledge of food safety and hygiene practices.

If you are passionate about delivering exceptional service, have a friendly demeanor, and enjoy working in a dynamic team environment, we invite you to join Faan Al Turath Populaire Restaurant LLC as a Sales Person/Waiter. Together, we will create memorable dining experiences for our valued customers.

To apply, please submit your updated resume, along with a brief cover letter, highlighting your relevant experience and why you would be a great fit for our team.

**Salary**: From AED2,500.00 per month

Ability to commute/relocate:

- Sharjah: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Arabic (preferred)

Application Deadline: 30/05/2023

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