Field Service Representative

4 days ago


Dubai, United Arab Emirates MS TM International Group Full time

We are looking for an outgoing, dedicated individual to join our team as a field service representative.

**Field Service Representative Responsibilities**:

- Providing on-site technical support and performing customer support tasks.
- Delivering, installing, repairing, maintaining, and testing equipment.
- Resolving operational issues in the field.
- Identifying any issues and performing troubleshooting procedures.
- Determining customer needs and offering recommendations.
- Collaborating with colleagues and sharing information to ensure top-notch customer support.
- Managing work progress and ensuring adherence to schedules.
- Tracking and documenting work progress and writing service reports.
- Adhering to all of the company's rules and regulations.
- Developing and maintaining strong customer relationships.

**Field Service Representative Requirements**:

- Previous experience as a field service representative or in a related sales or service role.
- Strong working knowledge of the relevant technical equipment.
- Excellent leadership, communication, customer service, and sales skills.
- Great critical thinking and problem-solving skills.
- Good teamwork, time management, and interpersonal skills.

**Salary**: AED3,000.00 - AED3,500.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)



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