F&b Supervisor, Netsu

4 weeks ago


Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

**Position**: F&B Supervisor, Netsu (Japanese Steakhouse) (Full time #535969)

**Property / Office**: Mandarin Oriental Jumeira, Dubai

**Location**: Dubai, United Arab Emirates

**Responsibilities**:

- It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.
- Act as a hotel “ambassador” at all times.
- Have a very good understanding of the outlet’s concept and food and beverage offerings and be able to verbally explain those to guests and to train colleagues on them.
- Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the sequence of service.
- Maintain a great synergy between all outlets within Food & Beverage as well as the Hotel overall to assure maximum efficiency.
- Ensure the timely delivery of all amenities as per standards.
- Provide direction and support to all outlet colleagues at any time, particularly during the operational hours.
- Support the Restaurant/ Outlet Manager when required to train colleagues in accordance with the applicable standards and policies.
- Follow his/her side duty schedule and assure all tasks are completed at all times in a timely manner.
- Assure the back and front of house areas in the outlet are clean and tidy at all times.
- Constantly identify areas for improvement in service and food and beverage quality through guest comments, comment cards and guest incident reports and share observations and recommendations with the Outlet Manager.
- Encourage proactive, efficient and effective communication within the outlet in order to promote a climate of teamwork and enthusiasm.

***

**Advertised**: 07 Aug 2023 Arabian Standard Time
**Applications close**: 31 Aug 2023 Arabian Standard Time


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