Data Quality Officer

2 months ago

Dubai, United Arab Emirates World Health Organization Full time

Site:
**United Arab Emirates**, **Dubai**, **Dubai**:
Sector:
**Nonprofit/Community/Social Services/International Cooperation**:
Role:
**Other**:
Date**:14/02/2023** (Expiry date**:06/03/2023**)

OBJECTIVES OF THE PROGRAMME
The mission of WHO's Health EmergenciesProgramme (The Programme) is to help countries, and to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover fromoutbreaks and emergencies. The WHO DubaiLogistics Hub serves as the largest repository of health commodities andprovides immediate response to acute health emergencies as well as long-termsupport to WHO country and disease-specific programs.

DESCRIPTION OF DUTIES
During deployment, the duties may be modified, based upon the technical needs of the Programme.
- Reconcile and conduct a comprehensive review of the current inventory maintained within WHO records and the inventorymaintained within the third-party logistics provider Warehouse ManagementSystem (WMS) to ensure complete alignment between both data sets.
- Organize a review of the procedures forreserving stocks and identify a data management strategy to ensure stocksreserved are accounted for within both systems.
- Supervise the trouble-shooting and monitoringof data entry within both systems to identify areas for automation or improvement and implement solutions to ensure data quality and accuracy; and improvethe tracking and traceability of health supplies and the capturing of proof ofdelivery (POD).Maintain, monitor, manage, and improve current dashboards withinMicrosoft Power BI to ensure that the information is aligned with WHO internalrecords.
- Oversee and upgrade the data quality of the databasesupporting the dashboard by adding new fields such as the Order Reference Number,Portal ID request, and Invoice Number to ensure traceability across theorganization; and the real-time reporting of all outbound shipments of healthcommodities from the WHO Dubai Logistics hub.
- Plan, manage, and implement a comprehensivebusiness process review to map the current information requirements of theoffice and implement solutions.
- Design methods to streamline data collection,management, and sharing; and establish a solution for order management toensure accurate date/time stamping and reservation of inventory on-hand toavoid duplication of allocating inventory.
- Make recommendations on software, hardware,and various ICT technical requirements to increase the automation andproductivity of the operation. Design, develop, manage, and implement acomprehensive set of infographics for response activities that are targeted andadapted to Global, Regional, and Country Level responses to health emergenciesas well as disease-specific.
- Develop standardized situation reports toaccurately capture response activities and a set of reports to capture theperformance of the operation for internal and external stakeholders inclusiveof response activities as well as the financial performance of the operation.
- Establish standard databases that can be updatedautomatically to produce and reproduce the information in a timely manner. Performany other related incident-specific duties, as required by the functional supervisor.

REQUIRED QUALIFICATIONS Education
** Essential**: A first level university degree in information technology, computer science statistics, applied math or related field.
**Desirable**:.

Experience

**Essential**: At least five years of relevant experience, at the national level with international exposure, in information technology infrastructure management and end-user support.
**Desirable**: Some experience or a sound knowledge of WHO's mandate and goals or in UN organizations/agencies, international institutions, health cluster partners, recognized humanitarian organizations or nongovernmental organizations.

**Skills**:

- Demonstrated knowledge of emergency responseactivities in the field of informationtechnology with proven ability to identify and solve technical problems indifficult circumstances.
- Excellent analytical and organizational skills, with proven ability to elaborate and implement projects across avariety of platforms and software.
- Expert level familiarity with the standardization and management of complex databases and proven experience with enhancing business operations.
- Proven ability to design, develop, maintain,and enhance dashboards and infographics.
- Knowledge of WHO, the UN System or NGO workin the field of response relief and/or oftheir practices and procedures as related to the work.

WHO Competencies
_Enhanced WHO Global Competency Model: _
- Teamwork
- Respecting and promoting individual and cultural differences
- Communication
- Building and promoting partnerships across the organization and beyond
- Ensuring the effective use of resources

Use of Language Skills
** Essential**: Expert knowledge of English.
**Desirable**: Intermediate knowledge of Another WHO language. Intermediate knowledge of Arabic

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