Branch Technical Support

5 months ago


Abu Dhabi, United Arab Emirates Nair System Full time

**Nair Systems** is currently looking for **Branch Technical Support **for our UAE operations with the following

**Skills**
- Recommends multiple technical option / solution with appropriate information for the team leaders to choose a particular option.
- Make technical recommendations on Solution and systems to improve processes.
- Assist in setup and configurations of the software modules concerning Branch systems.
- Coordinate activities with the Vendor regarding Change Requests, Technical Support etc.
- Assist in project support activities such as Change Request Assessment, Patch Development and Deployment

Role Purpose:

- Follow up and track Services, Co-ordinate Vendor Support Issues, respond to service tickets in a timely fashion.
- Track, resolve and report incidents and known errors through the approved processes.
- Follow the mandatory and obligatory standards set by the management in delivering the services.
- Completion of the assigned tasks to satisfy the Users’ needs within agreed time frame.
- Submit the report in timely manner based on ITD policies, plans and procedures and attend to meetings

Terms & conditions.

Joining time frame: 2 weeks (maximum 1 month)

Ability to Commute:

- Abu Dhabi (required)

Ability to Relocate:

- Abu Dhabi: Relocate before starting work (required)



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