Female Clinic Coordinator

4 weeks ago


Dubai, United Arab Emirates Sheikh Manaa Bin Hasher Almaktoum Polyclinic Full time

We are seeking a highly skilled and dedicated Experienced Female Clinic Coordinator to join as an extension to grow our existing medical team.

Job responsibilities:

- Able to understand and satisfy the patient's requirements and exceed their expectation if possible.
- Providing help and advice to a patient using the organization's product or service.
- Investigating and solving patients' problems which may be complex or long-standing problems.
- Handling patient complaints or any major incidents, such as a security issue or a patient being taken ill.
- Keeping accurate records of discussions or correspondence with patients.
- Developing feedback or complaint procedures for patients.
- Learning about the organization's service and keeping up to date with changes.
- Knowledgeable of the new company products and services.
- Utilize social media to respond to patient complaints and praise.
- Offers input into patient care and organization process and advocates patient needs from a broad perspective.
- Maintains confidentiality of patient and organization sensitive information.
- Introducing services to potential patients.

Other Requirements:

- With at least 3 years of working experience in the same field and with a high level of customer service experience
- With a strong convincing strategy
- Bachelor's (required)
- Healthcare field: 3 years (required)
- Aesthetic Clinic: 3 years (required)
- With good communication skills and proactive
- Fluent in English & other languages is an advantage

Application Question(s):

- Can join immediately

**Experience**:

- Clinic Coordinator Asthetic: 3 years (required)

**Language**:

- Multiple Languages (required)



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