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Customer Service
4 weeks ago
Company: HHBM
We are seeking a dedicated and proactive **Customer Service Representative** to join our team. In this role, you will be responsible for contacting customers to inform them about our services and handling various administrative tasks support our team. If you have **excellent communication skills**, **enjoy interacting with customers**, and thrive in a dynamic work environment, we encourage you to apply.
**Responsibilities**:
- Contact customers via phone to introduce and explain our services.
- Provide information about product features, pricing, and benefits.
- Address customer inquiries and concerns in a professional and timely manner.
- Maintain accurate records of customer interactions and transactions.
- Assist with administrative tasks such as data entry, filing, and organizing documents.
- Collaborate with team members to ensure excellent customer service delivery.
- Follow up with customers to ensure satisfaction and gather feedback.
**Qualifications**:
- Previous experience in customer service or telemarketing roles preferred.
- Speaks Fluent **English** or **Tagalog **is plus point.
- Excellent communication and interpersonal skills.
- Ability to effectively engage and build rapport with customers over the phone.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook).
- Detail-oriented with a focus on accuracy.
- Ability to multitask and prioritize tasks effectively.
- High school diploma or equivalent; additional certification in customer service or administration is a plus.
**Salary**: AED2,000.00 - AED3,000.00 per month + High commission rate
**Benefits**:
- Competitive salary commensurate with experience.
- Comprehensive training and ongoing support.
- Opportunities for career growth and advancement.
- Friendly and collaborative work environment.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: AED2,000.00 - AED3,000.00 per month
**Experience**:
- customer service: 2 years (preferred)
**Language**:
- English Fluently (preferred)
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