Guest Relations Manager, Nobu

6 months ago

Dubai, United Arab Emirates Kerzner International Resorts Full time

Guest Relations Manager, Nobu
(9536)

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.

Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.

**JOb Summary**

The position of GRM will focus on the handling and booking of the higher end/top tiered guests arriving at any/all Nobu Dubai venues located at ATP/ATR. Responsible for sourcing and servicing new business in and out of the Dubai Market.

**SKILLS, EXPERIENCE, AND EDUCATIONAL REQUIREMENTS**

3 Years' experience in similar established brand.

3 Years' experience in similar market

Understanding of concierge services both internally (ATP/ATR) and externally (market)

Outgoing, confident and an excellent communicator

Self-Aware

Is aware of other peoples’ needs: his/her managers, peers, staff, and customers.

Is astute and self-aware in his/her setting - understands how his/her actions and behavior influence can and affect others.

Understands his/her personal strengths, weaknesses and limits and seeks help if needed.

Seeks feedback and encourages constructive criticism and does not act defensively.

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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