Typist
2 months ago
**Job Title**: Typist - Customer Service Happiness (Tawjeeh & Tasheel)
**Location**: Sharjah, UAE
**Job Type**: Full-Time
**Nationality**: UAE Nationals only
**Job Summary**:
**Key Responsibilities**:
- Accurately type and process documents related to Tawjeeh and Tasheel services.
- Provide high-quality customer service to ensure client satisfaction, addressing inquiries related to governmental services.
- Maintain up-to-date knowledge of UAE labor laws, employment visa processes, and other relevant government procedures.
- Collaborate with other team members to ensure smooth operations within the Customer Service Happiness department.
- Ensure compliance with all government regulations and policies.
- Manage records, filing, and documentation efficiently.
- Handle any issues or escalations with professionalism and provide timely resolutions.
**Qualifications**:
- UAE National (Emirati passport holder).
- High school diploma or equivalent; additional certifications in typing or related fields are a plus.
- Minimum 2 years of experience as a typist, preferably within a Tasheel or Tawjeeh center.
- Strong proficiency in both Arabic and English (written and spoken).
- Excellent typing speed and accuracy.
- Strong attention to detail and organizational skills.
- Knowledge of UAE labor and immigration processes is highly preferred.
- Customer-focused with excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
**Experience**:
- government: 2 years (preferred)
**Language**:
- English (preferred)
**Location**:
- Sharjah (required)
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