Loyalty Analyst

3 weeks ago

Abu Dhabi, United Arab Emirates Datailer Full time

Hiring **Loyalty Analyst ** in Abu Dhabi.

**Requirement**:

- Bachelor’s Degree, or equivalent in Marketing or CRM Analytics, Finance, Statistics, Economics, Mathematics or other relevant discipline
- 5-7 years of experience in customer analytics (SQL/SaaS); Experience with APT (Applied Predictive Technologies), SQL, Tableau and/or Oracle Business Intelligence is a plus
- Applied experience of analytical techniques in a context of loyalty programs and/or direct marketing (Minimum 2-3 years of experience in managing loyalty program)
- Ability to manage many projects concurrently and to meet tight deadlines
- Highly proficient in Excel and PowerPoint

**Responsibilities**:

- Analyzing customer data, segmentation to help shape campaigns and communications and evaluate campaign performance and impact
- Develop and produce timely client and market/store reports that monitor changes in the client base
- Analyze the impact of loyalty marketing campaigns utilizing both quantitative and qualitative measures
- Analyze customer-level data to understand customer behavior and trends to provide recommendations on ways to optimize and refine promotional activity
- Connect transactional analysis with customer data to improve customer offers
- short and long term
- Analysis of the customer journey, and multi-variant tests to support Loyalty Customer Journey
- Design, Build and Present Pre-Campaign Forecast and Post
- Campaign analysis to audiences across all levels of the organization; Scrutinize data sets and reports to ensure accuracy, validity, and data integrity
- Track campaign performance and recommend necessary changes in campaign design and customer targeting to improve the campaign effectiveness
- Identify eligible members for specific offers based on pre-determined criteria (e.g.. Transactions, registrations, certificates redeemed, etc.) along with managing the annual loyalty measurement plan.
- Identify opportunities to better use existing analytical tools and provide inputs to BI for reports and dashboards development for key loyalty initiatives
- Work closely with Group IT/Analytics department to manage and structure the data and partner with Data Warehouse team to implement upstream data fixes as necessary to ensure data integrity
- Operate the financial model of the Program for optimization, ensuring the budget management leads to driving revenue growth and savings and/or drive cost benefits to business
- Build & Validate dashboards reporting detailing how the loyalty program is performing across several KPIs
- Produce and distribute regular and ad hoc reports, in conjunction with Loyalty Manager, for various stakeholders across the organization (Monthly preparation, monitoring and reporting of Marketing budget, Monthly Program Performance and any other Business Reporting on KPIs)
- Support any data extracts between providers, partners and internal IT for data integrity and accuracy.
- Fraud detection surrounding redemption of rewards

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have good experience in loyalty program?

  • Loyalty Analyst

    1 week ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Datailer Full time

    Hiring Loyalty Analyst in Abu Dhabi.Requirement: Bachelor's Degree, or equivalent in Marketing or CRM Analytics, Finance, Statistics, Economics, Mathematics or other relevant discipline 57 years of experience in customer analytics (SQL/SaaS); Experience with APT (Applied Predictive Technologies), SQL, Tableau and/or Oracle Business Intelligence is a plus...

  • Project Analyst- Cards

    2 months ago

    abu dhabi, United Arab Emirates First Gulf Bank PJSC Full time

    Project Analyst- Cards & ATM (UAE Nationals Only)Full-timeDivision: GCOOJoin the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your...

  • Project Analyst- Cards

    3 weeks ago

    abu dhabi, United Arab Emirates First Gulf Bank PJSC Full time

    Project Analyst- Cards & ATM (UAE Nationals Only)Full-timeDivision: GCOOJoin the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your...

  • Inventory Analyst

    3 weeks ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Etihad Airways Full time

    SynopsisAnalyze technical inventory data and assist in setting controls on the same to support part's availability, prepare dashboards, KPI (Key Performance Indicators) and perform operational data analysis to aid Senior Inventory Analyst in taking data driven inventory recommendations.AccountabilitiesExtract data and prepare KPI and operational dashboards...

  • Inventory Analyst

    1 month ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Etihad Airways Full time

    SynopsisAnalyze technical inventory data and assist in setting controls on the same to support part's availability, prepare dashboards, KPI (Key Performance Indicators) and perform operational data analysis to aid Senior Inventory Analyst in taking data driven inventory recommendations.AccountabilitiesExtract data and prepare KPI and operational dashboards...

  • Ancillary Revenue Analyst

    18 hours ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Etihad Airways Full time

    SynopsisAncillary Revenue Analyst works within the Ancillary team contributing to a key requirement to deliver inspiring merchandising products to Etihad customers. Ensure timely and accurate ancillary products & pricing to the business to maximise revenue performance. Delays cause low speed to market whilst errors can cause significant revenue and...

  • Salesforce Business Analyst

    1 month ago

    abu dhabi, United Arab Emirates Etihad Airways Full time

    Press Tab to Move to Skip to Content LinkThe Global Sales team works closely with Travel management Companies, Corporates and Tour Operators across the world. Sales CRM (salesforce) is used widely to manage and support various stages of sales process.The Salesforce Business Analyst is responsible for understanding and analysing business requirements related...

  • Salesforce Business Analyst

    3 weeks ago

    abu dhabi, United Arab Emirates Etihad Airways Full time

    Press Tab to Move to Skip to Content LinkThe Global Sales team works closely with Travel management Companies, Corporates and Tour Operators across the world. Sales CRM (salesforce) is used widely to manage and support various stages of sales process.The Salesforce Business Analyst is responsible for understanding and analysing business requirements related...

  • Business Solutions Analyst

    1 month ago

    abu dhabi, United Arab Emirates Etihad Airways Full time

    Press Tab to Move to Skip to Content LinkBusiness Solutions Analyst (Revenue Integrity)Location:Abu Dhabi, AESynopsis The Business Solutions Analyst will ensure quality assurance of input and output data from Pricing & Revenue Management Systems, maintain reference data of various systems, perform system configuration review tasks periodically and monitor...

  • Network Planning Analyst

    1 month ago

    abu dhabi, United Arab Emirates Etihad Airways Full time

    Press Tab to Move to Skip to Content LinkEtihad Cargo is a transforming business. As the cargo division of Etihad Aviation Group, we provide fast and reliable cargo and air freighter solutions around the world. We're proud to be the air cargo partner of choice. As such, we are seeking talented and committed individuals, who are driven by a desire to deliver...

  • Network Planning Analyst

    3 weeks ago

    abu dhabi, United Arab Emirates Etihad Airways Full time

    Press Tab to Move to Skip to Content LinkEtihad Cargo is a transforming business. As the cargo division of Etihad Aviation Group, we provide fast and reliable cargo and air freighter solutions around the world. We're proud to be the air cargo partner of choice. As such, we are seeking talented and committed individuals, who are driven by a desire to deliver...

  • Network Planning Analyst

    1 week ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Etihad Airways Full time

    Press Tab to Move to Skip to Content LinkEtihad Cargo is a transforming business. As the cargo division of Etihad Aviation Group, we provide fast and reliable cargo and air freighter solutions around the world. We're proud to be the air cargo partner of choice. As such, we are seeking talented and committed individuals, who are driven by a desire to deliver...

  • Network Planning Analyst

    1 week ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Etihad Airways Full time

    Synopsis Etihad Cargo is a transforming business. As the cargo division of Etihad Aviation Group, we provide fast and reliable cargo and air freighter solutions around the world. We're proud to be the air cargo partner of choice. As such, we are seeking talented and committed individuals, who are driven by a desire to deliver a world-class product and...

  • Network Planning Analyst

    4 weeks ago

    abu dhabi, United Arab Emirates Etihad Airways Full time

    Synopsis Etihad Cargo is a transforming business. As the cargo division of Etihad Aviation Group, we provide fast and reliable cargo and air freighter solutions around the world. We're proud to be the air cargo partner of choice. As such, we are seeking talented and committed individuals, who are driven by a desire to deliver a world-class product and...

  • Senior Inventory Analyst

    3 weeks ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Etihad Airways Full time

    SynopsisSet controls on the technical inventory to support part's availability and Service Levels for Technical operations in the most cost-effective manner. Lead a team of inventory analysts to ensure all aspects of inventory management, such as operations support, investment analysis, surplus management and inventory oversight are maintained and organized...

  • Senior Inventory Analyst

    1 month ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Etihad Airways Full time

    SynopsisSet controls on the technical inventory to support part's availability and Service Levels for Technical operations in the most cost-effective manner. Lead a team of inventory analysts to ensure all aspects of inventory management, such as operations support, investment analysis, surplus management and inventory oversight are maintained and organized...

  • Network Planning Analyst

    1 month ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Etihad Airways Full time

    Synopsis Etihad Cargo is a transforming business. As the cargo division of Etihad Aviation Group, we provide fast and reliable cargo and air freighter solutions around the world. We're proud to be the air cargo partner of choice. As such, we are seeking talented and committed individuals, who are driven by a desire to deliver a world-class product and...

  • Network Planning Analyst

    3 weeks ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Etihad Airways Full time

    Synopsis Etihad Cargo is a transforming business. As the cargo division of Etihad Aviation Group, we provide fast and reliable cargo and air freighter solutions around the world. We're proud to be the air cargo partner of choice. As such, we are seeking talented and committed individuals, who are driven by a desire to deliver a world-class product and...

  • Network Planning Analyst

    1 week ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Etihad Airways Full time

    Synopsis Etihad Cargo is a transforming business. As the cargo division of Etihad Aviation Group, we provide fast and reliable cargo and air freighter solutions around the world. We're proud to be the air cargo partner of choice. As such, we are seeking talented and committed individuals, who are driven by a desire to deliver a world-class product and...

  • Customer Insights Analyst

    2 months ago

    Abu Dhabi, United Arab Emirates Anexas Consultancy Full time

    Uncover customer behavior patterns through data analysis. Provide insights to improve customer satisfaction, loyalty, and overall user experience. **Requirements**: - Customer analytics experience. - Strong communication and presentation skills. **Preferred Certifications**: **Power BI Certification**: **Data Science - Basic Course**: **Data Science -...