Telecaller

3 weeks ago


Dubai, United Arab Emirates RICHMAN ADVISORY Full time

As a Business Development and Telecaller focused on engaging clients seeking home mortgage opportunities in the UAE, you will be responsible for proactively identifying potential clients, understanding their needs, and promoting mortgage solutions offered by the company. This role involves a blend of sales, client engagement, and relationship building to drive business growth and assist clients in fulfilling their home ownership goals.

Key Responsibilities:
Lead Generation and Prospecting:
Conduct research to identify potential clients seeking home mortgage opportunities in the UAE.

Utilize various channels such as databases, referrals, and online platforms to generate leads and create a prospect list.

Telecalling and Client Engagement: (During Probation)

Initiate outbound calls to prospective clients to introduce the company's mortgage products and services.

Engaging and generating leads with Print Media/ Meetings/other channels to generate business.

Engage with clients, assess their needs, and provide basic information on available mortgage solutions and handholding client to the Leader

Record Keeping and Reporting:
Maintain accurate records of client interactions, sales activities, and progress in a designated CRM system.

Prepare regular reports detailing sales achievements, lead conversion rates, and other key performance indicators.

(STEP after probation 6 months)

Product Presentations and Consultations:
Conduct virtual or in-person product presentations to educate clients about different mortgage options,

interest rates, and repayment terms.

Offer personalized consultations to help clients understand how specific mortgage solutions align with their financial goals.

Sales and Conversion:
Work towards achieving monthly sales targets by effectively conveying the value propositions of the mortgage products and persuading clients to choose the company's offerings.

documentation.

Client Relationship Management:
Establish and maintain strong relationships with clients throughout the mortgage process. Act as a primary point of contact, addressing client inquiries, providing updates, and ensuring a smooth experience from initial inquiry to loan approval.

Follow-Up and Post-Sales Support:
Conduct follow-up calls with clients to gather feedback, address concerns, and ensure client satisfaction.

Provide post-sales support, assisting clients with any post-loan approval queries or concerns. Market Research and Analysis:
Stay updated on industry trends, competitive

landscape, and changes in mortgage regulations in the UAE.

Provide insights and recommendations to enhance the company's mortgage offerings and sales strategies.

Qualifications and Skills:
Bachelor's degree in business, finance, or a related field preferred.

Proven experience in telecalling, sales, or business development, especially in the mortgage or real estate industry, is advantageous.

Excellent communication skills in both English and Arabic, as well as persuasive selling abilities.

Familiarity with mortgage products and financial

terminology is a plus.

Strong organizational skills and the ability to multitask effectively.

Customer-focused mindset with a passion for helping clients achieve their home ownership goals.

Results-driven, motivated, and capable of working independently to meet and exceed targets.

Pay: AED3,000.00 - AED4,000.00 per month


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