Front Desk Officer
4 months ago
**Job Category**: Non-Medical
**Experience**: 2+ Years
**Gender Preference**: Any
Hiring experienced **“Front Desk Officer”** with a minimum of 2+ years of experience in a tertiary care hospital.
The Front Desk Officer’s (FDO) main responsibilities include providing exceptional client service, maintaining professionalism amidst multitasking, answering phones, scheduling appointments, handling inquiries, and ensuring a clean reception area. They must empathize with clients, possess a firm belief in the quality of care, and effectively communicate services and recommendations. Additionally, managing doctors’ appointments, assisting visitors, handling parcels, generating bills, and coordinating with insurance companies are crucial tasks.
**Qualifications**: Completion of high school or equivalent, proficiency in English (Arabic preferred), and basic computer literacy.
**Work Experience**: 2+ years of client service and front office experience, familiarity with medical insurance policies and computerized environments, excellent customer service skills, problem-solving abilities, and the capacity to work under pressure.
Applicants whose experience may not directly align with the position requirements may not be selected for further consideration.
**Preferred Language**: Arabic (Native Speakers)
**Requirement**: Healthcare is a plus.
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