National Graduate Program

3 weeks ago

Dubai, United Arab Emirates Chalhoub Group Full time

**INSPIRE | EXHILARATE | DELIGHT**

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

**What you'll be doing**

We are seeking highly motivated and dynamic individuals to join our Retail Store Operations Graduate Program. This program is designed to provide recent graduates with a comprehensive understanding of retail store operations, with a focus on driving efficiency, change management, training, compliance, and project implementation.
- **Drive Efficiency through Collaboration and Communication**:

- Foster a culture of collaboration and open communication within the retail store operations team.
- Identify and implement strategies to enhance operational efficiency through effective teamwork.
- **Change Management Skills**:

- Proactively identify areas for improvement within the retail store operations.
- Escalate identified areas of improvement to RSO managers and collaborate on implementing changes.
- Address training needs and requirements arising from changes in processes or systems.
- **Training**:

- Conduct comprehensive training programs for new-joiners, ensuring they are equipped with the necessary knowledge and skills.
- Conduct refresher sessions to reinforce operational standards and procedures.
- Lead training sessions for the introduction of new solutions or platforms, ensuring smooth integration into store operations.
- **Compliance**:

- Ensure compliance with established policies and procedures by conducting regular store visits.
- Act as the first-line support to frontliners, addressing compliance-related queries and issues promptly.
- **Store Projects' Implementation Support**:

- Collaborate with cross-functional teams to support the implementation of store projects.
- Contribute to the planning, execution, and evaluation of projects to ensure successful outcomes.

**What you’ll need to succeed**

**Qualifications**:

- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Demonstrated ability to adapt to change and drive continuous improvement.
- Detail-oriented with the ability to manage multiple tasks simultaneously.

**Attributes**:

- Proactive and self-motivated.
- Team player with a collaborative mindset.
- Adaptable and open to learning.
- Strong organizational and time-management skills.

**What we can offer you**

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

**We Invite All Applicants to Apply**

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

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