Housekeeping Supervisor

3 weeks ago


Ras alKhaimah, United Arab Emirates THE COVE ROTANA RESORT AND SPA Full time

**Job Summary**:
As a Housekeeping Supervisor you are responsible for supervising the daily operation as well as the Room Attendants to ensure standards are followed and cleanliness in all related areas is maintained.

**General Duties and Responsibilities**:

- Prepare and delegate daily tasks to Housekeeping Attendants and provide Housekeeping Attendants with necessary resources such as keys and supplies to ensure efficient service on the floors
- Handle Guest requests and complaints with care and follow up effectively to enhance Guest satisfaction
- Inspect Guest rooms to ensure cleanliness and compliance to the Leading Quality Assurance standards of the Hotel
- Monitor room status i.e VIP/DND etc and effectively communicate room status and release rooms to the Front Office Department to maintain a efficient operation
- Report damaged items in the room and broken equipment to the Engineering Department as well as any lost and found items by following the set procedures
- Order Housekeeping supplies on time and ensure inventory procedures are followed to maintain sufficient stock levels for the operational demands
- Evaluate Housekeeping Attendant performance throughout the year and provide effective feedback when needed. Report any performance issues to the Assistant Housekeeper/ Assistant Director of Housekeeping
- Train Room Attendants on Standards of Performance (SOPs) to maintain the desired level of performance and Leading Quality Assurance standards

Additional to the above-mentioned requirements an Employee will at times be expected to perform tasks and duties outside of his/her scope of work as necessitated by work demand.

**Job Types**: Full-time, Contract
Contract length: 24 months

Pay: From AED2,300.00 per month

Application Question(s):

- Are you willing to relocate to Ras Al Khaimah before starting work?
- Are Able to start immediately?
- Wha is your visa type and expiry date?
- What is your nationality?
- What is your age?
- do you have Housekeeping Supervisor experience in five stars hotel/resort?

Application Deadline: 31/07/2023



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