SAP S/4hana Change Manager

3 months ago

Abu Dhabi, United Arab Emirates Contango Full time

This role requires excellent stakeholder management skills, the ability to influence across all levels of the organization, and a high level of emotional intelligence (EQ) to navigate resistance to change while ensuring successful adoption of new processes and technologies.

**Key Responsibilities**:

- **Change Management Strategy**: Develop and execute a comprehensive change management strategy that supports the migration from SAP ECC to S/4HANA, ensuring alignment with business goals and minimizing disruption.
- **Stakeholder Engagement**: Identify and manage relationships with key stakeholders across the organization, ensuring effective communication, buy-in, and alignment on change initiatives.
- **Impact Assessment**:Conduct detailed change impact assessments to understand how the S/4HANA transformation will affect business processes, roles, and technology usage across the organization.
- **Change Communication**:Design and implement targeted communication plans to effectively articulate the vision, benefits, and impacts of the transformation to various stakeholder groups.
- **Training & Enablement**:Work closely with training teams to develop a structured training program that prepares employees for the transition to S/4HANA, including hands-on training, e-learning, and workshops.
- **Resistance Management**: Proactively identify potential resistance points and develop strategies to mitigate risks, ensuring smooth adoption of the new SAP S/4HANA environment.
- **Change Champions Network**:Establish and manage a network of change champions across the organization to support the transformation, communicate updates, and provide feedback on the change process.
- **Monitoring & Reporting**:Track and report on the effectiveness of change management efforts, using metrics such as user adoption rates, training completion, and stakeholder feedback to make continuous improvements.
- **Collaboration with Project Teams**: Work closely with the SAP S/4HANA project teams to ensure change management activities are aligned with project timelines and deliverables, integrating change management into the overall project plan.
- **Cultural Alignment**: Ensure that all change management activities are in line with the organization's culture, values, and long-term business strategy, fostering a positive transformation experience.

**Key Requirements**:

- ** Change Management Expertise**:

- 7+ years of experience in managing change for large-scale IT or business transformation projects, with at least 3 years focused on SAP projects.
- Proven experience in SAP ECC to S/4HANA migrations or other large-scale ERP transformations.
- **SAP Understanding**: Familiarity with SAP S/4HANA modules and the impacts of migrating from SAP ECC to S/4HANA on business processes and technology usage.
- **Stakeholder Management**: Demonstrated experience engaging and influencing senior stakeholders, including C-suite executives, department heads, and cross-functional teams.
- **Communication Skills**: Exceptional written and verbal communication skills, with the ability to craft clear and compelling messages tailored to different stakeholder groups.
- **Training & Adoption**: Experience designing and implementing training and adoption programs for end-users in complex organizational environments.
- **Change Management Tools**: Proficiency in using change management tools and methodologies such as Prosci's ADKAR, Kotter's 8-Step Process, or similar frameworks.
- **Organizational Impact Analysis**: Strong ability to assess the impacts of change on business functions and to develop targeted interventions to address those impacts.
- **Project Collaboration**: Experience working within large project teams, aligning change management activities with technical project deliverables.

**Preferred Qualifications**:

- **Change Management Certification**: Prosci, APMG, or other formal change management certifications are highly desirable.
- **SAP Certification**:SAP-related certifications (particularly in S/4HANA) would be an advantage.
- **Project Management Understanding**:Familiarity with project management methodologies such as PMP, PRINCE2, or Agile is a plus.
- **Industry Experience**: Experience working in industries undergoing large-scale digital transformations, such as manufacturing, retail, finance, or pharmaceuticals.

**Personal Attributes**:

- **Emotional Intelligence (EQ)**: High EQ with the ability to navigate resistance, foster trust, and create a positive environment for change.
- **Leadership**: Ability to lead and inspire teams, both direct and cross-functional, to embrace and support change.
- ** Resilience**: Ability to manage high levels of complexity and ambiguity while staying calm and maintaining a positive outlook.
- **Influence & Gravitas**: Demonstrated ability to influence and gain buy-in from stakeholders at all levels of the organization.
- **Adaptability**: Flexibility in approach, with the ability to adjust strategie

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