Waitress/service Crew
6 months ago
We are TIGRUS Restaurant Holding (established in 2005). We believe that everyone has to be responsible not only for their work, but also for the planet we live on.
We strive to provide our guests with uncompromising quality and professional service, while keeping prices affordable.
We have a special focus on families and children - we have designed a unique and comprehensive edutainment program for them.
We are constantly growing. Nowadays our Holding company includes more than 50 restaurants across Eastern Europe, Central Asia and the Middle East and we plan to expand our chain to 100 restaurants in the nearest future.
Our commitment to delivering superior quality is unwavering, and we strive to conserve and renew the resources of our planet while staying true to our values.
BENEFITS PROVIDED BY THE COMPANY
- Employment Visa, Health insurance and all the other benefits stipulated by the UAE labor law
*Opportunity to work with a reputed brand worldwide
*Opportunity to learn and grow quickly
TRAINING AND DEVELOPMENT
*Paid training both at corporate university and at workplace
*Flexible betting system according to qualifications
*Automated online training
*Clear and understandable goals
*Mentoring management style
*Constant feedback
THE ATMOSPHERE OF POSITIVE EMOTIONS
*Recognition of the best employees
*Corporate events
*Openness, decency and honesty
*Opportunity to participate in decision-making
MATERIAL MOTIVATION
*Career opportunities
*Free meals
*All payments comply with labor legislation, are made in full and on time
*Additional benefits in different positions
*Participation in bonus programs
*No fines
REQUIREMENTS TO CANDIDATES
*Fluent English - reading, writing and speaking
*Knowledge of Russian and/or Arabic will be an advantage
*Well presented and professionally groomed at all times
*Good communication and customer contact skills; good problem solving skills
*Basic F&B product knowledge
*Work experience of at least six months is an advantage
*Positivity, sociability
*Attentiveness
*Proactivity
*Ability to work in a team
DUTIES & RESPONSIBILITIES
- **Serves guests and creates a warm, welcoming environment for guests and colleagues;**:
- **Greets guests in a friendly and timely manner (within 30 seconds);**:
- **Takes an order for drinks immediately after the greeting, offers dishes from the menu, colorfully describing them, takes the order in full and repeats it;**:
- **Answers questions about drinks and dishes, cooking technology, ingredients and decorations;**:
- **Tells guests about special and seasonal offers;**:
- **Enters information about the order into an automated system for breaking through orders**:
- **Introduces guests to the loyalty program adopted by the company, answers questions from guests about the program, helps to become a member of the program. After serving drinks and dishes, makes sure that the order is executed with 100% compliance with the standards of preparation and serving (makes a “check-back”);**:
- **Complies with the rules for serving food and drinks adopted by the company; in the process of serving, observes the guests in order to always be ready to fulfill their wishes;**:
- **Maintains cleanliness on the tables, removes dirty dishes in a timely manner, offers to repeat drinks, provides the guest with cutlery, napkins, toothpicks, spices;**:
- **Timely informs the duty manager / director of the restaurant about all the comments and wishes of the guests, about all the problematic and atypical issues that arise in the process of work;**:
- **At the request of the guest, provides a cash receipt within 1 minute, is responsible for the correctness of the information reflected in the cash account;**:
- **Tells Guests about the company's charity programs;**:
- **Accepts payment and closes the account at the checkout within 3 minutes, brings change and a receipt to the guest;**:
- **Complies with the appearance standards adopted in the concept; Participates in shift meetings;**:
- **Complies with the requirements of labor protection and labor safety, fire safety, uses safe methods and techniques for performing work. Fulfills sanitary requirements, observes the rules of personal hygiene, industrial and labor discipline, internal labor regulations;**:
- **Works in a team, if necessary, helping other employees to carry out their duties;**:
- **Helps the hostess to meet / seat guests;**:
- **Helps bartenders by delivering dishes to the bar, answering questions from guests and providing them with the necessary assistance in serving guests;**:
- **Helps other waiters to deliver orders;**:
- **Sorts the dirty dishes brought from the hall in the dishwasher according to the accepted rules of the company;**:
- **Timely informs the restaurant administration about malfunctions of inventory, fittings and other parts of the interior**
It is important that you are enthusiastic and emotional Impressive service comes from emotio
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