Retail Sales Executive
2 days ago
Overview:
Working directly with customers who shop at the retail store, the Sales Executive, dedicated to excellent customer service, meets sales quotas by driving sales through engagement and sharing product knowledge.
As with all employees, the Technical Sales Executive is responsible for ensuring professional ethics are never compromised, understanding, and complying with company and regulatory policies and procedures. Always treat all internal and external resources with respect, communicating, reinforcing, and leveraging the unique value of each individual and always acting with the highest degree of honesty and integrity. Models and acts in accordance with the company’s mission, vision, core values, priorities, and brand promises.
Essential Job Functions & Responsibilities:
1. Greet and direct customers
2. Provide accurate information (e.g., product features, pricing, and after-sales services)
3. Answer customers’ questions about specific products/services
4. Conduct price and feature comparisons to facilitate purchasing
5. Cross-sell products
6. Ensure racks/product space is fully stocked
7. Manage returns of merchandise
8. Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
9. Inform customers about discounts and special offers
10. Provide customer feedback to the Sales Manager
11. Stay up to date with new products/services
12. Sales review reports Mandatory daily reports via company resource [CRM] and weekly sales reviews with the Sales Manager.
13. Sales forecasting: Monthly, Quarterly, and Yearly forecasting, provided to the sales support/coordinator’s office as per the agreed timeline.
14. Collection and reporting on Market Intelligence.
Nonessential Job Functions:
1. Performs other directly related appropriate duties and assumes accountabilities as apparent or as delegated, including mutually agreed upon objectives.
Job Specifications/Skills:
1. Proven work experience as Retail Sales personnel, Sales Associate, or similar role in large tile, or marble showrooms.
2. Understanding of the retail sales process
3. Familiarity with consumer behavior principles
4. Track record of achieving sales quotas
5. Knowledge of inventory stocking procedures
6. Basic math skills
7. Excellent communication skills, capable of building trusting relationships
8. Ability to perform in fast-paced environments
9. Flexibility to work various shifts [retail hours]
10. Valid driver’s license for applicable location. [if travel is required]
11. Sometimes requires physical strength/effort, carrying samples, and products.
12. Computer skills: Proficient in Microsoft Office (Word, Excel, Outlook).
13. Dynamic marketing/promotion skills.
14. Multi-language ability desirable. [Hindi, Arabic, English]
Minimum Educational Requirements:
High school degree/ BSc Marketing or related field.
Schedule:
1. As per the retail/showroom or business requirements.
Travel:
1. May be required to travel sometimes as part of a marketing campaign or sales project.
**Salary**: AED3,500.00 - AED4,000.00 per month
Application Question(s):
- Are you in Dubai?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Retail Sales: 2 years (preferred)
- Marble or Tile Sale: 2 years (preferred)
**Language**:
- Arabic (preferred)
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