Head of Operations Beauty Salon
3 weeks ago
The Head of Operations will oversee the overall operational performance of Noona Beauty Salon, ensuring smooth daily operations, staff efficiency, customer satisfaction, and profitability. This role is ideal for a female professional with proven experience in the beauty industry, exceptional leadership skills, and a passion for delivering outstanding service.
**Key Responsibilities**:
- **Operational Leadership**: Manage and streamline salon operations, ensuring adherence to high-quality standards across all services and processes.
- **Team Management**: Recruit, train, and supervise salon staff, including stylists, therapists, and administrative personnel, fostering a positive and productive work environment.
- **Customer Experience**: Monitor and enhance customer satisfaction by addressing feedback, implementing service improvements, and maintaining high standards of hospitality.
- **Financial Oversight**: Develop and manage budgets, monitor expenses, and ensure revenue targets are met or exceeded.
- **Inventory & Vendor Management**: Oversee inventory, ensure the availability of salon supplies, and negotiate with vendors to secure cost-effective deals.
- **Compliance**: Ensure compliance with all relevant health, safety, and legal regulations within the beauty industry in Dubai.
- **Marketing Collaboration**: Work closely with the marketing team to develop and execute promotional strategies that drive client engagement and salon growth.
- **Reporting**: Prepare and present operational reports to senior management, highlighting key performance metrics and areas for improvement.
**Requirements**:
- **Gender**: Female (required for this role due to the nature of the business).
- **Experience**: Minimum of 5 years in the beauty industry, with at least 2 years in an operational or managerial role.
- **Location**: Currently residing in Dubai.
**Skills**:
- Strong leadership and team management capabilities.
- Excellent communication and interpersonal skills.
- Solid understanding of salon operations, including staff management, customer service, and inventory control.
- Financial acumen and ability to manage budgets effectively.
- Knowledge of current beauty industry trends and standards.
**Education**: Bachelor’s degree in Business Administration, Hospitality Management, or a related field (preferred but not mandatory).
**Languages**: Proficiency in English (Russian is a plus).
Pay: AED10,000.00 - AED12,000.00 per month
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