Chief Steward

2 weeks ago


Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time

**Position**: Chief Steward (Full time #535321)

**Property / Office**: Emirates Palace, Abu Dhabi

**Location**: Abu Dhabi, United Arab Emirates

**Responsibilities**:

- Execute and demand the team to execute the highest level of service and set-up standards at all times
- Identify errors and correct them as required during set-up, service and breakdown of operations
- Implement a flexible work schedule based on business patterns
- Monitor operating supplies, equipment and reduce spoilage and wastage successfully
- Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings
- Prepare and review all departmental operations manual updates annually in accordance with the Head of Department
- Constantly improve the product quality by sourcing the best available products
- Support activities and cooperation with the suppliers.
- Organize all required outlet specific trainings as described by the department.
- Undertake reasonable tasks and secondary duties as appointed by the Head of Department
- Respond to any changes in the department as dictated by the hotel management
- Ensure that the opening and closing procedures established for the outlet are followed
- Ensure that all garbage regulations i.e. separation of items as well as the assigned garbage runs
- Ensuring that breakage is managed as well as to provide constant feedback to the operation as a tool to reduce breakage and losses
- Strictly adhere to the established budgets and operating expense plans, ensuring that all costs are controlled
- Participate in the preparation of the annual operating budget for operating expenses, operating equipment and FF&E requirements in line with the compilation of the annual business plan
- Implement flexible schedules based on required business patterns.
- Strictly control inventories and the par stock in the operation ensuring that all outlets are sufficient equipped.
- Conduct half yearly full inventories of all operating equipment within the hotel, banquets and all related departments.
- Ensure control and supervision on the requisitions of operating equipment, the storage and careful handling of operating equipment.
- Conduct and participate in daily pre shift briefings with regards to outlets and banquets activities.
- Ensure that all outlets and departments are supplied with clean and dry operating equipment.
- Ensure that all production areas and departments are supplied with clean and dry utensils.
- Supervise contractors in kitchen.
- Ensure networking with sister hotels and other hotels to borrow equipment as and when needed.
- Maintain daily checks and log reports of all areas responsible.
- Plan the weekly and monthly duty roster, ensuring that stewarding is adequately staffed and manpower is efficiently handled and part time labor expenses are controlled.
- Develop a multi-tasking approach throughout the department.
- Ensure that all equipment specification lists are updated and controlled after every inventory.
- Ensure that all required operating equipment is listed correctly with all detailed product specifications, purchase specifications and in line with the budget before handing to the purchasing department.
- Coordinate all repair and maintenance reports for the respective departmental areas.
- Ensure all FF&E items for banquets, outside caterings and seasonal usage are adequately stored, protected and reviewed before using. I.e. cleaned, varnished and painted or polished.

**Key Competencies**
- Experience in the same position within 5 star hotel, exposed to large volume of food and beverage operation
- Diploma in Hospitality or relevant field
- Strong organizational, ability to plan and knowledge in cost control of relevant expenses
- Innovative and entrepreneurial to review work processes with a cost efficient and saving approach
- Demanding and critical with regards to work processes, standards and performance
- Knowledgeable of all cleaning procedures, use of dishwashing machines and the type of chemicals being used
- Display a hands-on approach

**Advertised**: 02 Jun 2023 Arabian Standard Time
**Applications close**: 30 Jun 2023 Arabian Standard Time


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