Head of Digital Tech

6 days ago

Dubai, United Arab Emirates Chalhoub Group Full time

**Who we are**

Chalhoub is the leading luxury retailer in the Middle East. With more than 700 stores, 300 brands, and 60 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organisation’s growth, we are looking to develop a world class digital and e-commerce capability. Building on our strong data foundations, we are looking to create an agile and truly customer-centric organisation to deliver significant growth. We are looking for top talent to join us on this journey.

**The role**

This is a fantastic opportunity for a Digital Technology Leader to join a renowned retail group in the middle east, working as part of the Group Technology function. You will work with our Business Technology Partners and key business stakeholders to support cross-functional digital transformation programmes and key digital technology projects across the group.

You will be a game changer, building relationships, managing multiple stakeholders and communicating confidently and effectively at all levels of the organisation. You will also demonstrate high emotional intelligence and possess excellent influencing skills. This role will work in tandem with the CITO and Chief leadership team, as well as Business Technology Partners to understand the Technology needs of the business and verticals and create innovative solutions that are customer centric and drive business value, purpose and growth.

You must possess strong communication skills and be highly organized in your approach to daily tasks. Previous experience in software and hardware implementation projects and a proven track record in delivering key initiatives in the digital technology sector following industry best practice and tools will be essential. Furthermore, you will have a sustained track record managing and working with Senior Stakeholders, Chief leadership roles and CIO/CTOs

**What you'll be doing**
- To undertake high level technical architecture & design oversight of Digital Technology products working with product development teams both onshore/offshore and 3rd parties.
- Understand and have a good working knowledge of digital business landscapes as well as a familiarisation of processes within the digital technology domains cross industry.
- Responsible for the design, execution and delivery of products and technology, delivering them through an Agile methodology and product teams.
- Act as the focal point and ultimately the Technology leader for all Digital Technology solutions, advising your stakeholders on the Technology roadmap as well as the wider Group Technology roadmap across the Technology Leadership Team
- Ensure solutions delivered comply with the long-term strategic roadmap for the Digital Technology domain.
- Present the progress of the Digital Technology roadmap to the exec board at the Monthly Digital Technology Board (which you will Chair and consistently drive with proven results).
- Present and evaluate high level product strategy at a technology governance forum to ensure strategic fit and alignment to the overarching Group Technology strategy.
- Identify opportunities for innovation & support the development and delivery of the Business Technology Partners strategy and roadmap

**What you’ll need to succeed**
- A solid background and experience in the Digital Technology domain
- A minimum of 10 years’ experience is required working in technology related environments as a Head of Technology, Technical Architect, Functional Consultant
- Experience delivering and managing complex solutions (multi-platform, multi-technology, 3rd parties).
- Experience of Agile and Waterfall software development lifecycles.
- Previous experience of software development / coding during their career.
- Demonstrated ability to build consensus and lead amongst diverse stakeholders.
- Demonstrated experience in digital technology such as Salesforce (SFCC, SFSC, SFIS, SFMC), AWS, and other digital technology systems, as well as emerging digital technologies.
- Experience working on integration technologies and a good understanding of API design patterns and frameworks, micro services, API gateways, API security etc.
- Undergraduate degree in the following disciplines Computer Science, Engineering or Mathematics
- Hands on delivery experience in delivery frameworks - Agile and Waterfall
- Background as a pure player or luxury, branding and fashion
- Understanding of the Middle East markets and key players knowledge is preferable
- Strong leadership and collaboration with senior stakeholders
- Entrepreneurial and innovative approach to business value creation
- Ability to design, create, execute and delivery Technology roadmaps and demonstrate ROI
- Holistic strategic thinker on all things Technology
- Ability to manage teams and work in a fast paced, agile environment

**What we can offer you**

With us, you will turn your aspirations into reality. We will help shape your journey through enrichin

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