Exchange Manager

6 months ago


Dubai, United Arab Emirates Namisher Technologies Full time

Job Title: Exchange Manager

**Job Type**: Full-Time

**Salary**: 5000 AED - 8000 AED per month

Benefits: Employment Visa, Medical Insurance

Languages: English and Hindi (mandatory)

**Roles and Responsibilities**

As an Exchange Manager, you will be responsible for overseeing the efficient operation and management of an exchange platform, facilitating the trading of various financial instruments such as cryptocurrencies, stocks, commodities, and/or forex. You will play a pivotal role in ensuring the smooth functioning of the exchange, maintaining compliance with regulatory requirements, and optimizing trading processes to enhance customer experience and profitability.

**Responsibilities**:

- Manage the day-to-day operations of the exchange platform, ensuring its smooth functioning and uninterrupted service.
- Oversee order matching, trade execution, and settlement processes to maintain operational efficiency.
- Implement and maintain trading algorithms, ensuring accurate pricing and order execution.
- Stay updated with regulatory requirements and ensure the exchange's compliance with relevant laws and regulations.
- Develop and implement compliance policies and procedures to mitigate regulatory risks.
- Collaborate with legal advisors and regulatory bodies to address compliance issues and maintain necessary licenses.
- Implement robust security measures to safeguard customer funds and sensitive information.
- Provide timely and efficient customer support to address inquiries, issues, and complaints from users.
- Educate customers on trading processes, platform features, and risk management practices.
- Enhance customer satisfaction and retention through personalized assistance and proactive communication.
- Collaborate with marketing and sales teams to attract new users and expand the customer base.
- Identify partnership opportunities with other financial institutions, service providers to enhance the exchange's offerings.
- Generate regular reports on trading volumes, revenue, and key performance indicators (KPIs) to assess the exchange's performance.
- Analyze data to identify areas for improvement and optimize trading processes.
- Provide insights and recommendations to senior management for strategic decision-making.

**Desired profile**:

- Bachelor's degree in finance, economics, business administration, or a related field.
- Proven experience (more than 5 years) in exchange operations, trading, or financial services, with a strong understanding of market dynamics and trading technologies.
- In-depth knowledge of regulatory requirements governing financial markets and exchanges.
- Excellent analytical, problem-solving, and decision-making skills, with the ability to thrive in a fast-paced and dynamic environment.
- Strong communication and interpersonal skills, with the ability to interact effectively with customers, regulators, and internal stakeholders.
- Proficiency in trading platforms, order management systems, and market data analysis tools.
- Demonstrated leadership abilities and the capacity to lead cross-functional teams and drive results.
- High level of integrity, professionalism, and commitment to ethical conduct in financial services.
- Flexibility to adapt to changing market conditions and regulatory requirements.

**Salary**: AED5,000.00 - AED8,000.00 per month

**Language**:

- Hindi and English fluently (preferred)



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