Operations Analyst

2 weeks ago

Dubai, United Arab Emirates Hex Trust Full time

Hex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, financial institutions, and the Web3 ecosystem. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.

**Position Summary**

To support our Operations Department in helping ensure the day-to-day operation of our institutional clients and corporate trading accounts run smoothly. You'll be working with Hex Trust's suite of proprietary technology solutions and the wider blockchain ecosystem committed to execution excellence and accuracy.

**Duties & Responsibilities**
- Support Operations Associate with the execution of key operations and generation of reports and statements
- Assist with client on-boarding activities
- Ensure the efficiency of company processes and identify areas of enhancement
- Partner with key stakeholders front-to-back in order to drive and define best practices and continued process improvement
- Assist in transaction compliance/AML checking
- Assist in processing client Cold/Frozen withdrawals
- Operations process/tools enhancement and testing (Operations tools docker image, wallet creation process testing)
- Facilitate trading related operations such as settlements
- Facilitate product side recurring operations/support
- Act as first level API support

**Requirements**:

- 2 or more years experience in operations roles, preferably from the digital asset / blockchain industry and / or financial services is a plus
- Knowledge of blockchain, securities tokens, trading and security
- An undergraduate degree beneficial
- Good planning, coordination, and communication skills
- Knowledge of Terminal / Command Line interaction is a plus
- Good command of spoken and written English
- Must be detail-oriented, taking pride in the quality and accuracy of work they produce
- Able to work independently in an often ambiguous and fast-paced environment

**Benefits**

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our **R.A.P.I.D. **culture:

- **R**espect and Inclusion
- **A**gile
- **P**assionate
- **I**ndivisible
- **D**riven by integrity

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

- Competitive Salaries & Bonuses
- Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
- Flexible Work Arrangements
- Access to Corporate Discounts and exclusive Employer Perks
- Medical & Retirement Plans
- Professional Learning and Development Opportunities
- Elevate your work using cutting-edge technology
- Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
- Regular company & social events
- Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status._

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