Service Crew

6 months ago


Dubai, United Arab Emirates Awafi Vending LLC Full time

Serving the Customer - Support in Install, deliver, move and pickup the vending equipment to minimize customer downtime - Educate customers on Products, basic equipment repair and up-keep procedures to minimize avoidable calls.
- Performing preventive maintenance, filling the machines with products, collection of money. - Collect accurate and complete customer information
- Prioritize and schedule equipment moves on a daily basis to meet customer’s windows
- Operator doesn’t move the machine only assists the delivery team in installation & pickups arrangements with the delivery team Planning Development and Execution
- Install, deliver, move and pickup the vending equipments in a cost effective and in timely manner if required.
- Follow a daily journey plan to be efficient in machine time to serve
- Monitor machines performance & recommend relocation for non performing machines
- Report any missing/relocated machines - Maintain good relation with customers & deliver high level of service
- Rotate the stocks to ensure no expiry and Inventory record maintenance
- Follow standard procedures for handling food items.
- Inspect machines and meters to determine causes of malfunctions and fix minor problems - Contact superior or make arrangements for the removal of machines in cases where major repairs are required. Solving Problems - Actively participate in team problem solving to improve customer service and productivity. - Attend Customer complains at all times.

Pay: AED3,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- sales: 2 years (required)

**Language**:

- English (required)
- Hindi, (preferred)

License/Certification:

- Driving License (required)


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