Quality Control Officer

14 hours ago


Dubai, United Arab Emirates Alta Travel Full time

**POSITION: QUALITY CONTROL OFFICER**

**Store Operations Audit**:

- To ensure brand compliance, implement and monitor quality assurance system
- Own, lead and perform internal/ external controls audits and assessments of all operational business units ( food safety, personal hygiene, hygienic environment) and lead efforts to mitigate identified control deficiencies
- Provide training and awareness to the employee to improve product and services quality
- Track quality performance and initiate quality improvement plans
- Handle and investigate Consumer complaints and identify the root cause

**Food Safety Inspection**:

- Follow through and maintain Dubai Municipality regulations across all brands
- Complete training update process in Foodwatch, starting from accepting training request to updating assessment results
- Keep the training material updated based on the latest information available from Dubai Municipality
- File training related documents regularly such as training attendance sheets, feedback forms, question papers, and completed assessment papers
- Coordinate with the sales team for any queries related to food safety training.

**_Operational Management_**
- Check all equipment periodically for maintenance and Cleanliness.
- Liaise with Floor Managers/ bar staff to facilitate HACCP adherence and ensure standards are maintained.
- Check temperature records and update the manual as required to ensure the Kitchen has comprehensive information at all times.
- Monitor the operation of the Kitchen to ensure HACCP procedures are followed and clear records are kept at all times.
- Maintains relevant documentation for training needs and completion of sessions.

**Requirements**:

- 2-4 years of experience managing Food Safety and Quality/ Health and Safety in a fast-paced, foodservice or hospitality environment
- Ability to accurately track inventory and create reports.
- Adopting a systematic approach.
- Process oriented.
- An analytical mind with excellent organizational and planning skills
- Outstanding communication and interpersonal abilities
- Reliable and trustworthy and strong communicator
- Pleasant personality and able to lead with empathy and patience.
- Proven knowledge of Dubai Municipality Food Safety Code/Trakhees/ISO/ Halal and HACCP
- Able to travel on a regular visit for multi-store unit inspection

**Salary**: AED2,500.00 - AED3,500.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Quality Control: 2 years (required)

Willingness to travel:

- 50% (required)



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