RPADeveloper / Business Analyst

2 weeks ago


Dubai, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

We are currently seeking an experienced technology professional to join our Enterprise IT (EIT) team in the capacity of ‘RPA Developer/Business Analyst’. **To be successful in this role, it is vital that you know coding in Automation Anywhere 360 (AA 360).**

**ROLE PURPOSE**

Responsible for directly supporting business critical initiatives within the EIT portfolio, in order to facilitate initiation, delivery and implementation for successful project / programme outcomes. Ensure necessary Governance and Controls implemented and monitored for the same; Support Project Managers & Developers on all use cases, contributing to Quality Reviews, and coordinating activities in support of quality objectives.

Responsible to prepare the Weekly/ Monthly/Daily dashboards, acting as the bridge between the developers and business

**KEY ROLE SPECIFIC ACCOUNTABILITIES**

Project Team
- Work with the QA and RPA Lead to develop the IT Project Standards guide seeking contributions from PMs, BSM, EA Team, Development Team and Service Implementation Leads to ensure that the Standards meet best practice.
- Continue to evolve the processes and templates throughout the project lifecycle
- Manage the delivery of small to medium size projects for EIT as assigned; rescue projects
- Support Group & transformational projects to be delivered as per agreed plan.
- Business requirements document, Process Design Document and Solution Design Document to be documented as per the AFG standards
- Calculation of Return on Investment in each project
- Detailed mapping of the “As Is” process and “To be Process” for each use case to be documented and demonstrated to the stakeholders
- Receive the requirements related to Digital Engineering and take it forward with the Technical team/s
- Be part of the feasibility and discovery sessions to communicate the requirements and make sure all the involved teams are aligned on the requirement and the technologies being used.
- Liaise with the technical team on resource availability and ensure having awareness of the team bandwidth.
- Ensure projects delivered on time and any hindrances to be reported to the line manager
- Tool knowledge to be known in depth by the individual
- Project delivery on-time and within budget
- Measure Business benefit delivery against agreed business cases of projects
- Quality of Business Requirements Document, Solution Design Document
- Stakeholder Management

Development
- Design, Develop, and Maintain automated processes in the RPA space
- Design detailed automated processes and develop end to end solutions
- Work closely with a team to understand business processes and requirements
- Ability to manage servers including roles, services, log files
- Assist with installations, testing, documentation, and incident management
- Prepare detailed process design and user stories
- Ability to problem solve and determine solutions
- Deliver high quality work and adapt to new challenges
- Collaborate with Process Architects to understand the business requirements and create automation scripts in automation tools to meet these requirements.
- Design, develop, test and demonstrate robotic process automation to stakeholders and sponsors.
- Facilitate change management and implementation planning efforts.
- Assist with post implementation analysis and validation activities.
- Support bots in production

Governance & Control
- Implement governance standards across the portfolio, including tracking, monitoring and updating the status of project deliverables for the Digital Engineering Team
- Ensure financial controls and systems for recording, monitoring, forecasting and budgeting of all project expenditure in place & accurately reported
- Compile metrics relating to project success, project attributes, and adherence to defined processes
- Manage programme/portfolio level Lessons Learned repository; Post Project Review meetings to identify key areas of improvement to be captured into the Lessons Learnt repository
- Identify and manage key cross-functional risks related to successful project


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