Night Receptionist

8 months ago


Dubai, United Arab Emirates ORRA HOTEL APARTMENT LLC Full time

**Night Receptionist (Male Only) --**

**Essential Duties & Responsibilities: -**
- Greets guests upon arrival ensuring they feel expected and welcome.
- Ensure that the guest receives the accommodation he/she is expecting.
- Maintains an up to date knowledge of the Tower and local services and supplies to be able to respond to guest queries.
- Maintains an awareness of Tenant profiles
- Process accounts from check-in through check-out
- Receives payments by cash, cheque, credit card or on-account.
- Checks the reception is organized and operating in an efficient standard and checklists are completed and forwarded to Front Office Manager.
- Cooperates in the performance of any reasonable task requested by the management.
- Adheres to all Tower policies, procedures, and standards at all times.

**Security**
- To bring any security concerns to the attention of the Site Manager,
- To conduct security floor walks and car park checks throughout the night.
- logging details of incidents and handing over details to the next shift and the Early Duty Manager.
- To maintain and up-to-date, in-house guest list.

**Essential Knowledge, Skills, Qualifications and Experience**
- Previous Night Reception experience in a fast-paced professional environment, ideally in the

hospitality sector.
- Exceptional customer service skills.
- Basic IT skills, including MS packages
- Excellent communication skills, both written and verbal.
- Proven ability in proactive and creative problem solving.
- Ability to prioritise.
- Ability to work under pressure.
- Ability to work effectively as part of a team and to build productive working relationships with others.
- Self-motivated, with the ability to work independently.

**Salary**: AED2,300.00 - AED2,800.00 per month

Application Question(s):

- Have you had experience working as a receptionist or at the front desk of an apartment building?

**Experience**:

- Receptionist / Front Desk: 1 year (preferred)

License/Certification:

- SIRA CCTV Certification (preferred)



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