Business Analyst
7 months ago
**Company Introduction**
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.
At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.
We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate **Liv, **the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.
**Job Purpose - **As Business Analyst
- Business Banking at Emirates NBD, your role is to**
- Ensure that all new (Business Requirement Document) **BRDs **are reviewed and accepted by all stakeholders
- For approved BRDs, Ensure timely creation of Functional Specifications Document ( **FSDs **) and set delivery timelines with the vendor and impacted platform owners accordingly
- Review, prioritize and publish the **channel backlog **at regular intervals
- Conduct comprehensive **production sanity **involving pilot clients prior to launch
- Owner of all Technology Risks, Issues, Problem Tickets, Audit Issues and Resiliency issues (Technical Debt) which exist on the business product
- Responsible to distinguish and transform wants from needs, perform requirement elicitation by using various techniques, and ensure documentation of those requirements in form of Product Backlog and User Stories by creating Use Cases, Functional Process Flows, Accounting Plans as supporting document
- Help Product Owners in producing detailed Product Specs and Documentation as and when needed by PO Lead End User Training & Functional and Non-Functional Testing
**Responsibilities**
- Lead End User Training & Functional and Non-Functional Testing
- Track all **production issues **related to account information and payment services across
- Provide business signoffs and approvals for patch upgrades/fixes and system downtime
- **Responsible to attend **:Daily Standups ,Backlog Grooming, Sprint Planning, Retrospectives, Retrospectives, Scrum of Scrums and Workshops with all Product Stakeholders
- **Responsible to Conduct**:Operational Process Reviews, End User Training Workshops, Requirement Elicitation, Workshops with Product Stakeholders
**To be successful in this role, you will need the following skills and experience **
- 7+ years of regional banking industry experience with specialization in Cash and Payment Product delivery
- Ability to translate business discussions for technical teams and likewise, technical discussions for business stakeholders
- Strong stakeholder management skills
- Good interpersonal & communication skills with good spoken English Work closely with relationship and coverage teams. Ability to think broadly and have a holistic approach
**What we offer you**
- Competitive salary package
- Strong emphasis on work-life balance and wellbeing across the bank
- World-class Learning & Development platform and career development
- Generous annual leave entitlement and Private Healthcare
- Preferential banking facilities for employees
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