Junior Operations Manager

1 week ago


Abu Dhabi, United Arab Emirates Finisya Hospitality Solutions Full time

**Junior Operations Manager**

**Key Responsibilities**:

- **Operational Management**: Oversee all daily restaurant operations, including managing food and beverage service, customer interactions, and staff performance to ensure smooth and efficient operations.
- **Staff Leadership**: Lead, train, and manage a team of front-of-house and back-of-house staff. Foster a positive working environment, ensuring staff adhere to company policies, provide excellent customer service, and maintain high standards.
- **Budget and Financial Management**: Control operational costs by managing labor, inventory, and other restaurant expenses. Prepare and monitor budgets and financial reports to maximize profitability.
- **Customer Service**: Ensure that all customers receive top-tier service, resolve complaints in a timely and professional manner, and consistently improve guest experiences.
- **Quality Control**: Maintain high standards of food quality, cleanliness, and safety. Ensure adherence to health regulations, food safety, and cleanliness standards.
- **Inventory and Supply Management**: Manage inventory levels, place orders for supplies, and ensure the kitchen has the necessary ingredients. Conduct regular inventory audits to reduce waste and ensure cost control.
- **Staff Scheduling & Payroll**: Create work schedules based on business needs, manage labor costs, and approve payroll for restaurant employees.
- **Marketing and Promotions**: Collaborate with the marketing team to develop and implement promotional strategies to increase foot traffic, improve guest retention, and boost sales.
- **Compliance and Regulations**: Stay current with local, state, and federal regulations regarding health, safety, and labor laws. Ensure the restaurant operates in full compliance with all relevant policies and regulations.
- **Reporting**: Report directly to senior management regarding operational performance, financial health, staffing issues, and guest feedback.

**Qualifications**:

- Minimum of 3-5 years of experience in restaurant management or a similar role, with a proven track record of successful team leadership and restaurant operations.
- Strong expertise in managing day-to-day restaurant operations.
- Arabic Speaker.

**Experience**:

- Restaurant Management: 3 years (required)

**Language**:

- Arabic (required)


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