Parts Picker

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

**Overview of the role**:

- The primary focus of the role will be to find and assist in fulfilling customer requirement of parts and be able to supply as soon as possible his requirement and can advise related parts.

**What you will do**:

- Accuracy in maintaining inbound and outbound parts movement accuracy and efficiency.
- Stock Management -100% realization of special orders.
- Inventory-100% accuracy in Perpetual and Annual Inventory count monitored via monthly inventory report.
- Ensure to do 5S And 7 storage activity in the Warehouse on a weekly basis.
- Assist warehouse team with monthly perpetual inventory to maintain stock inventory with no discrepancy during annual stock report.
- Follow customer service values and achieve targets to surpass in meeting the needs and expectations of the customers.
- Ensure quality of job to avoid errors/rework and ensure customer engagement by taking actions against customer complaints.
- Comply with company QHSE guidelines and Standard Operating Procedures and report all incidents to the manager.
- Participate in Toolbox Talks and undertake safety awareness trainings as provided by the company.
- Follow emergency and evacuation procedures of the company.

**Required Skills to be successful**:
1. Customer management and coordination experience
2. Communication skills
3. Timely Resolution
4. Basic computer skills

**About the Team**:

- Reporting to the Aftersales Manager and the primary focus of the role will be to find and assist in fulfilling customer requirement of parts and be able to supply as soon as possible the requirement and can advise related parts.

**What equips you for the role**:

- Diploma in Auto or Electro Mechanic
- 2-3 years' experience within spare parts operations within automotive parts
- Knowledge of SAP
- Proficient in Microsoft Office

REF TB