Operations Supervisor

2 weeks ago


Dubai, United Arab Emirates The Box Self Storage Full time

An operation supervisor is responsible for overseeing and managing the day-to-day operations of a department. The role is in ensuring efficient and effective operations, meeting organizational goals, and maintaining high standards of productivity and quality.

**Responsibilities**:
1. Supervision and Leadership: The operation supervisor is responsible for leading and managing a team, including providing guidance, support, and training. Involved in hiring, onboarding, and performance evaluations.

2. Operational Planning: The operation supervisor plays a key role in planning and organizing operational activities to ensure smooth and efficient workflows. This may involve developing work schedules, assigning tasks, and coordinating resources.

3. Process Improvement: responsible for identifying opportunities for process improvements and implementing strategies to enhance operational efficiency. This may involve analysing data, identifying bottlenecks, and implementing solutions to streamline operations.

4. Quality Control: The operation supervisor oversees quality control measures to ensure that products or services meet the organization's standards. They may establish quality control procedures, conduct inspections, and implement corrective actions when necessary.

5. Performance Monitoring: track and monitor key performance indicators (KPIs) to assess operational performance and identify areas for improvement. This may involve analysing productivity, efficiency, and other relevant metrics.

6. Health and Safety: The operation supervisor is responsible for ensuring a safe working environment for employees. Enforce safety policies and procedures, conduct safety training, and address any health or safety concerns.

7. Communication and Coordination: serve as a liaison between different departments or teams within the organization. Collaborate with other supervisors, managers, and stakeholders to ensure effective communication and coordination of operational activities.

8. Compliance: The operation supervisor ensures compliance with relevant regulations, policies, and procedures. Stay updated on industry standards and legal requirements and implement necessary measures to maintain compliance.

9. Problem-solving: Responsible for addressing operational issues and resolving conflicts that may arise. Use analytical and problem-solving skills to identify root causes, develop solutions, and implement corrective actions.

10. Reporting: Prepare regular reports on operational performance, including KPIs, progress, and challenges. Present these reports to higher management and may provide recommendations for improvement.

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)


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