Captain - Restaurant Bar Lounge
4 months ago
**Key Responsibilities**:
1. *Customer Service:* Ensure exceptional service by overseeing staff interactions with guests, addressing complaints, and ensuring a pleasant dining experience.
2. *Staff Supervision:* Manage and coordinate the work of waitstaff and bartenders, including scheduling shifts, training new employees, and providing ongoing feedback.
3. *Operational Management:* Oversee daily operations, including opening and closing procedures, inventory management, and maintaining cleanliness and organization.
4. *Sales and Marketing:* Promote special events, new menu items, and daily specials to increase sales and attract new customers.
5. *Financial Management:* Handle cash and credit transactions, prepare financial reports, and monitor budgeting and expenses.
6. *Compliance:* Ensure adherence to health and safety regulations, licensing laws, and company policies.
7. *Problem Resolution:* Address and resolve any issues or emergencies that arise during service, including staff conflicts and customer complaints.
The role requires strong leadership, excellent communication skills, and a thorough understanding of food and beverage operations.
Application Question(s):
- How many years of experience you have in a Restaurant, bar & lounge setting?
- What is your current salary?
- What is your expected salary?
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