Receptionist/sales Consultant

6 months ago


Dubai, United Arab Emirates AB Marina Fitness Full time

We are immediately hiring **Receptionist cum Sales Consultant (We prefer females)**
- Work the front desk area management, Greet all the clients in a pleasant manner
- Maintained a record of all guests and members coming to the gym.
- Reports to the Sales Manager in maintaining the gym.
- Process the payments made by the members.
- Greet all clients in a friendly manner giving a helpful ear if necessary. Resolve all customer complaints.
- Maintain a tidy reception area and check cleanliness of all gym equipment.
- Ensure front desk was well attended at all times
- Handle Freelance trainers’ and collect their IDs, certificate documents and explain about the freelance agreements and terms & conditions while they are joining the gym, and maintain their client database on the system.
- Handle group classes and maintain the data properly to the system.
- Scheduling appointments with clients to start new membership or follow up on past memberships
- Monitoring the front desk and answering incoming calls and answering questions about the facility’s services.
- Updating member records with new contact information and payment details
- Explaining facility policies and procedures to new members and helping them get acquainted with the facility
- Making announcements over the public address system about events taking place at the gym or facility or about facility policies
- Process guest passes and successfully convert the first-time visitors to full-time members.
- Actively listen to members to properly handle requests and introduce them to the appropriate staff member to meet their concerns.
- Supply members with towels and additional supplies.
- Promote and sell gym-related merchandise, including towels, clothes, and portable equipment.
- Promote add-on services, including monthly memberships, personal training

**Requirements**:

- Fluently Speak English
- Min 1 Year Experience
- Communication Skill & Convincing Skill

**Job Types**: Full-time, Permanent

**Salary**: AED2,500.00 - AED3,500.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)



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