Telesales

2 weeks ago


Dubai, United Arab Emirates SPRYNESS IMMIGRATION SERVICES Full time

Hindi, Malayalam. English,

**Job Description**:
We are seeking a motivated and results-driven Telecaller to join our dynamic team in the immigration industry. As a Telecaller, you will play a key role in connecting with potential clients, providing them with information about our immigration services, and guiding them through the initial stages of the immigration process. This position requires excellent communication skills, a customer-focused mindset, and the ability to effectively convey the benefits of our immigration solutions.

**Responsibilities**:
Outbound Calls:
Initiate outbound calls to potential clients interested in immigration services.

Clearly articulate the benefits and features of our immigration programs.

Client Engagement:
Engage with clients in a professional and friendly manner, building rapport and trust.

Understand clients' immigration needs and provide relevant information.

Appointment Scheduling:
Schedule appointments for interested clients to speak with our immigration consultants.

Follow up on scheduled appointments to ensure client satisfaction.

Documentation Assistance:
Provide preliminary guidance on required documentation for immigration processes.

Assist clients in understanding the initial steps of the immigration journey.

Record Keeping:
Maintain accurate and up-to-date records of client interactions in the CRM system.

Prepare and submit daily, weekly, and monthly call reports.

Collaboration:
Collaborate with the sales and immigration consulting teams to ensure seamless client handovers.

Attend regular team meetings and training sessions to stay updated on immigration policies.

**Requirements**:
Proven experience as a Telecaller or similar role, preferably in the immigration industry.

Excellent communication and interpersonal skills.

Ability to explain complex concepts in a clear and understandable manner.

Goal-oriented with a focus on achieving targets and quotas.

Familiarity with CRM systems and call center software.

Positive attitude, resilience, and the ability to handle objections effectively.

Fluency in [Languages] is a plus.

**Salary**: AED2,500.00 per month

**Experience**:

- telemarketer: 1 year (preferred)

Application Deadline: 15/03/2024
Expected Start Date: 15/03/2024


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