Bank Service Officer
1 month ago
**ROLE PURPOSE**:
Reviewing, processing, and contacting customers to finalize Ongoing due diligence cases making sure that proper documentation is provided, and thorough due diligence is conducted.
**Key Accountabilities of the role**
1. Reviewing, processing, and contacting customers to finalize cases related to Ongoing due diligence, making sure that proper documentation is provided, and thorough due diligence is conducted.
4. Review ODD form and assist the customer to fill the form accurately for e.g. (Transaction details, annual turnover, FATCA details & Supplier’s & Project’s name)
5. Verify Trade License, Certificate of Good standing, Memorandum of Association, Emirates ID, customer signature and other support documents via online.
7. Ture copy stamp is required on Emirates ID (if documents received physically / Branch)
8. Upload the document in BPM with additional remarks.
10. Ensure to update the tracker sheet on time accurately.
11. Ensure to achieve monthly set targets by management.
12. Ensure that cases are handled as per SOP and have less than 3% discrepancy % (cases returned from Checker).
13. Handle additional tasks assigned by the supervisor or deputy with high dedication.
Specialist Skills / Technical Knowledge Required for this role:
- Good knowledge of Products & services
- Good knowledge of Service Policies & Procedures
- Fair Knowledge of banking practices, regulations & risks
- Good Knowledge of Anti-Money laundering regulations issued by regulatory authorities
- Knowledge of Anti-Money laundering regulations issued by the regulatory authorities
- Computer skills
- Excellent Communication Skills
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