Lifeguard

2 months ago

Abu Dhabi, United Arab Emirates Radisson Blu Hotel & Resort Abu Dhabi Full time

Responsible for safety of guest while swimming and providing services to the guest of Radisson Blu Hotel & Resort Abu Dhabi. To keep in order and cleanliness of the Swimming pools/deck areas, beach area, recreation facilities and equipment's used accordance with established procedure and standards of the Radisson Hotel Group.
- At the beginning of the shift, checks/inspects the recreation areas were assigned and ensures safety of the area and equipment's are clean, orderly and working.
- Be vigilant and attentive with maximum safety measures of the swimmers swimming in the pool and beach areas.
- Perform lifeguard duties, prioritizing life and safety of the guest especially children who are staying in the pool and beach without adult’s supervision.
- Provide basic First Aid in the event of any minor accidents.
- To be fully aware of the procedure in the event of a major accidents and emergency.
- Briefs the guest on whatever safety instructions needed prior to performance of any activities.
- Observes guest using facilities in recreation areas and immediately offers assistance as may be required.
- Cleans and assists in maintaining the recreation equipment's before and after use.
- Relieves other attendants, recreation team members when necessary.
- Responds to emergency calls as may be required.
- To be available in front of the guest at all times.
- Interacts with other departments to provide additional or specialized guest services.
- Maintains good relation with guest in keeping them happy and comfortable in your outlet.
- Respond to the guest inquiries on the sports, recreation facilities and service, making sure that the information given to the guest is complete, accurate and timely.
- Maintains clean surroundings all time - Beach, Pool Deck, Swimming pool.
- Attends all guest complaints immediately and initiate immediate resolution.
- Notes down all reservations and appointments, ensuring needed information requested from the guest properly.
- Adheres to specified hygiene and personal appearance standards of the hotel.
- Attends scheduled training courses, communication meetings and daily briefings.
- Attends scheduled employee training and periodic reviews on departmental responsibilities in the case of emergencies.
- Reports any incidents occurring during the daily operation to the Senior Lifeguards, Senior Recreation Supervisor or Recreation Manager.
- Immediately reports and turn over the lost and found items in Security office and follows required procedures at all times.
- Ensures timely reporting malfunction or maintenance deficiencies and appropriate area to Senior Lifeguards, Senior Recreation Supervisor or Recreation Manager.
- Cooperates and coordinates with colleagues whenever is necessary.
- Maintains cordial relationship with team members contributing good team spirit.
- To provide efficient and quality service to guests in maximizing revenue.
- To know your recreational product knowledge well in selling professionally.
- Protects equipment's from getting damaged in order to reduce cost.

**HOUSEKEEPING AND ENGINEERING**
- Ensures proper maintenance of all equipment's in recreation areas with the help of engineering if needed.
- Respects set policies of uniform changing and follows at all times.

**OCCASIONAL DUTIES**
- Actively get involved in other team members as and when they required help.
- Acts efficiently during the time of storms or bad weather conditions as per the set policies

In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions as deemed necessary by the management.

License/Certification:

- Lifeguard certification (required)

Ability to Relocate:

- Abu Dhabi: Relocate before starting work (preferred)

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