Restaurant Manager/front of House Manager

3 months ago


Sharjah, United Arab Emirates Epicurious Group Full time

**About Us**:
Join our vibrant dining establishment, where we specialize in delivering an exceptional blend of casual yet refined fine dining experiences. Our restaurant is dedicated to impeccable service and a warm, welcoming atmosphere, catering to a discerning clientele. We are currently seeking a highly experienced **Front of House Manager** who is passionate about front-of-house operations and dedicated to excellence in customer service.

As the Restaurant Manager, you will be the face of our restaurant, responsible for overseeing all front-of-house operations and ensuring that every guest experience is outstanding. Your leadership will be crucial in maintaining the highest standards of service and operational efficiency.

**Responsibilities**:

- Lead and manage all front-of-house staff, ensuring a high standard of service is consistently achieved.
- Train and develop the front-of-house team in service excellence and fine casual dining protocols.
- Oversee daily operations, including staff scheduling, floor management, and customer interactions.
- Ensure all guest complaints are handled promptly and with a focus on service recovery.
- Implement and maintain quality control measures to uphold service standards and customer satisfaction.
- Collaborate with the kitchen and bar teams to ensure seamless service and a cohesive dining experience.
- Manage reservations, guest flow, and dining room layout to maximize efficiency and guest satisfaction.
- Uphold all restaurant policies, protocols, and health and safety regulations.

**Requirements**:

- Proven experience as a Restaurant Manager or similar role, specifically in fine casual dining environments.
- Excellent understanding of front-of-house operations, including staff management, customer service, and dining room coordination.
- Strong leadership skills with the ability to motivate and train staff.
- Exceptional communication and interpersonal skills, capable of building strong relationships with both staff and guests.
- Ability to manage high-pressure situations and make decisions quickly.
- Detail-oriented with an aptitude for problem-solving.
- Commitment to maintaining high service standards and customer satisfaction.

**Why Join Us?**

This role offers the opportunity to work in a dynamic and supportive environment, where your skills and dedication will be highly valued. We offer competitive compensation, opportunities for professional growth, and the chance to be part of a passionate team committed to providing an exceptional dining experience.

**Application Process**:
If you are a motivated individual with a knack for front-of-house management and a passion for service excellence, we would love to hear from you. Please submit your resume detailing your experience and why you are the perfect fit for this role.

Ability to commute/relocate:

- Sharjah: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Can You Join immediately?

**Experience**:

- Fine Dining: 4 years (preferred)


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