Food & Beverage Supervisor

4 weeks ago


Abu Dhabi, United Arab Emirates Hilton Full time

An F&B; Supervisor oversees the Food & Beverage service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.

**What will I be doing?**

As an F&B; Supervisor, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Check that Guest service standards are set, implemented and monitored, and continuously evaluated
- Set-up of the outlet in accordance with the pre-determined standards of the operation
- Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
- Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied
- Ensure all Team Members are impeccably presented and adhere to the correct uniform standards
- Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures
- Complete all necessary administration in accordance with Company procedures relating to all staff members
- Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques

**What are we looking for?**
An
F&B; Supervisor serving Hilton brands is always working on behalf of
our Guests and working with other Team Members. To successfully fill
this role, you should maintain the attitude, behaviours, skills, and
values that follow:

- A warm personality, attentive and smartly presentable
- An ability to listen and respond to demanding Guest needs
- Excellent leadership, interpersonal and communication skills
- Accountable and resilient
- Committed to delivering high levels of customer service
- Ability to work under pressure
- Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Customer Service experience in a supervisory capacity
- Passion for delivering exceptional levels of Guest service
- A basic level of IT proficiency

**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the
lodging sector from luxurious full-service hotels and resorts to
extended-stay suites and mid-priced hotels. For over a century, Hilton
has offered business and leisure travelers the finest in accommodations,
service, amenities and value. Hilton is dedicated to continuing its
tradition of providing exceptional guest experiences across its.
Our vision "to fill the earth with the light and warmth of hospitality"
unites us as a team to create remarkable hospitality experiences around
the world every day. And, our amazing Team Members are at the heart of
it all



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