Front Desk Receptionist

2 days ago


AlAyn, United Arab Emirates The muse uae boutique spa Full time

**Requirements**
- Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
- Hands-on experience with office equipment, like printers and POS systems
- Familiarity with processing transactions
- Solid organization and record-keeping skills
- An ability to remain calm under stressful circumstances

**Task, Duties and Accountabilities**
- Closing and opening of the spa
- Book and confirm appointments
- Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
- Ensure all clients are taken to their first appointments immediately upon arrival
- Ensure clients are escorted to their next appointment by their serving technician
- Ensure lineup is followed accurately
- Process transactions (cash and credit cards) and issue receipts
- Inform clients about new services, packages and discounts
- Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
- Update client records with contact and billing details, appointments and services offered
- Closing and open the spa
- Keeping the spa front area in a professional looking and inviting
- Ensure best knowledge of all retail products and sell appropriate retail to customers
- Prepare reports when needed
- Support Senior Receptionist
- Assist Supervisor in inventory related tasks
- Ensure to follow proper grooming as per The Muse brand
- Ensure to accurately update all clients monitoring assigned to you (ex. Missed opportunities, client complaints, etc.)
- Monitor expiration dates of vouchers, packages and memberships
- Represent the company in events, exhibitions and roadshows

**Salary**: AED3,000.00 - AED3,500.00 per month

Ability to commute/relocate:

- Al-Ayn: Reliably commute or planning to relocate before starting work (required)



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