Mice Coordinator

Do you see yourself as a MICE Coordinator for InterContinental Hotels Group® Dubai Festival City?

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

A little taste of your day-to-day:

- To drive the administrative tasks for C&E team
- Ownership of Delphi system bookings
- To contribute to an atmosphere of open and efficient communication by:

- Continuously sharing information, knowledge and actively seeking updates from other team members.
- Monitor accuracy of account profiles in Delphi - alert Associate Director of Sales when additional information or update required
- Block groups and meetings on Delphi - follow up on the status of the bookings
- Share Market intelligence on C&E / MICE with the team on a daily basis.
- Support the Sales Team in building strong & strategic business relationship with key prospects to develop them into customers and constantly seeks to strengthen the business relationship with existing customers.
- Help guests - you’ll be happy to help if someone needs assistance with a request or complaint
- Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience
- Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services

What we need from you:

- Bachelor’s degree / higher education qualification / equivalent in marketing or related field
- Two to four years of experience in a hospitality or an equivalent combination of education and work experience

What you can expect from us:
We’ll reward all your hard work with competitive salary and benefits.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.