Operations Analyst

2 weeks ago

Dubai, United Arab Emirates Hex Trust Full time

Description

Hex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, financial institutions, and the Web3 ecosystem. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.

Position Summary

To support our Operations Department in helping ensure the day-to-day operation of our institutional clients and corporate trading accounts run smoothly. You'll be working with Hex Trust's suite of proprietary technology solutions and the wider blockchain ecosystem committed to execution excellence and accuracy.

Duties & Responsibilities

Support Operations Associate with the execution of key operations and generation of reports and statements
Assist with client on-boarding activities
Ensure the efficiency of company processes and identify areas of enhancement
Partner with key stakeholders front-to-back in order to drive and define best practices and continued process improvement
Assist in transaction compliance/AML checking
Assist in processing client Cold/Frozen withdrawals
Operations process/tools enhancement and testing (Operations tools docker image, wallet creation process testing)
Facilitate trading related operations such as settlements
Facilitate product side recurring operations/support
Act as first level API support
**Requirements**:
2 or more years experience in operations roles, preferably from the digital asset / blockchain industry and / or financial services is a plus
Knowledge of blockchain, securities tokens, trading and security
An undergraduate degree beneficial
Good planning, coordination, and communication skills
Knowledge of Terminal / Command Line interaction is a plus
Good command of spoken and written English
Must be detail-oriented, taking pride in the quality and accuracy of work they produce
Able to work independently in an often ambiguous and fast-paced environment

**Benefits**:
As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

**At Hex Trust, we are proud of our R.A.P.I.D. culture**:
Respect and Inclusion
Agile
Passionate
Indivisible
Driven by integrity

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:
Competitive Salaries & Bonuses
Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
Flexible Work Arrangements
Access to Corporate Discounts and exclusive Employer Perks
Medical & Retirement Plans
Professional Learning and Development Opportunities
Elevate your work using cutting-edge technology
Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
Regular company & social events

Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

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