Telesales Executive

2 days ago


Dubai, United Arab Emirates Condor Group Full time

**Job Roles and Responsibilities**:
**1)Inbound Calls**:

- Attend all incoming calls through the marketing number, addressing inquiries and providing information about the company's offerings.

**2)Outbound Calls**:

- Conduct outbound calls to potential clients using leads provided by the company.

**3)Lead Qualification**:

- Understand and assess the quality of leads to ensure they align with the company’s criteria.

**4)Reporting**:

- Provide a detailed report as per the Marketing Head for further lead assignment.
- EOD - provide report for number of incoming leads.
- EOD - provide report for outbound calls.
- Weekly - Progress report.

**5) Lead Tracking**:

- All fresh leads are to be assigned to the agents as per the rotator approved by the marketing head
- All incoming leads are to be serviced within 2 hours’ time window
- All assigned leads are to be followed up whether are serviced by the sales team.
- Ensure lead quality by maintain notes and chasing agents to do the same.
- Follow up with the sales team in case of any NYC (not yet contacted) lead.
- If the Sales team fails to service the lead, leads are to be reassigned to next person.
- Making follow up calls or happy calls to leads as advised by the marketing head to ensure the validity of the status of lead as per the sales team.
- Work closely with the Marketing Head and Sales team to ensure seamless handover of qualified leads.
- Ensure all the leads are properly updated in CRM.

**Job Types**: Full-time, Permanent

Pay: AED3,000.00 - AED6,000.00 per month

**Experience**:

- telesales: 1 year (required)
- Real Estate Broker or Development: 1 year (preferred)

Application Deadline: 03/01/2025


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