Account Manager

2 weeks ago


Ajman, United Arab Emirates AL GHAITH TECHNICAL SERVICES Full time

At Al Ghaith Company, client relationships are our top priority. We’re looking for a dedicated and personable account manager to manage and maintain our clients and serve as our main point of contact.
- Minimum 5+ years of proven experience in Account Management
- Serve as the main point of contact in all matters related to client concerns and needs
- Build and strengthen client relationships to achieve long-term partnerships
- Maintain accurate client records, keeping track of any contract updates and renewals
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Ensure the timely and successful delivery of our Services according to customer needs and objectives.
- Clearly communicate the progress of Daily / weekly / monthly/quarterly works to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
- Handle inquiries and requests from customers and address their needs
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
- Meet regularly with other team members to discuss progress and find new ways to improve business
- Generate progress reports for clients and senior leaders within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
- UAE Driving license mandatory.

Pay: AED2,500.00 - AED3,500.00 per month

Expected Start Date: 01/01/2025


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