Housekeeping Supervisor

3 days ago


Ras alKhaimah, United Arab Emirates Accor HQ Full time

**Housekeeping Supervisor**
Reliable and engaging. As a Housekeeping Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

**What you will be doing**:

- To supervise the Housekeeping operations ensuring that the hotel standards and procedures are fully known and followed.
- To supervise that all designated rooms are prepared as per standards and according to guest requests and needs.
- To develop staff motivation and performance through daily trainings and regular “refresher” courses.
- To ensure a close co-ordination with the Front Office, Engineering, Food and Beverage as well as the Guest Relation regarding regular and especially irregular guest requests.
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Ensure employees are informed daily about priorities to personalize service

**Your experience and skills include**:

- Service focused personality is essential
- Previous experience in a similar leadership role is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities and the ability to lead by example
- **What is in it for you**:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS



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