Operations Head- Community Management

3 weeks ago


UAE, United Arab Emirates Antal International Full time

**Objective-**

The Head of Operations shall be overall accountable for the management of operations of Master Community

and/or Community under the care of the organization. Management of JOPs must be compliant with Law No 06 of 2019 (Jointly Owned Property Law) and management of Master Communities under Decree 22 of 2009 of Trakhees, which includes but not limited to site operations and supervision, financial, general management, relationship management with Owners Committees, Owners, Occupants, Service Providers, and all other entities directly or indirectly contribute to the management and operation of the Community.

**Responsibilities**

**Leadership and Operations Strategy and Financial management of OA Operations**
- Responsible for overall operations, administrative work, insurance submissions etc.
- Ensure Governing Docs, Community Rules and Guidelines are being adhered to.
- Provide operational and tactical assistance to teams at the Zone level to deliver best-in class community management and ensure that the communities and master communities remain attractive, comfortable, safe, fit for purpose and is consistent with community expectations and with relevant legislative controls and standards.
- Ensure Control through the implementation of management processes and active strategic and tactical guidance to direct reports on community management and customer satisfaction.
- Implement operational initiatives and produce recommendations
- Overall review and sign-off of agreed on Scope of Work (SOW), approve contractors, ensure contractors are producing results desired.
- Responsible for General & Technical Inspections. Put overall plan together to monitor Preventive, Reactive, Emergency, Planned Replacement Maintenance across all portfolios
- Review technical reports by consultants and other experts and produce recommendations.
- Responsible for assisting portfolio heads in annual budgets creation, submission, management, collections, and expenditure
- Continuously seeks cost savings and company initiatives to decrease cost but increase service levels and output.
- Manage Budgets to ensure financial health of the communities and lead on the debt control and collection initiatives to ensure that collection rates are maintained.
- Review and oversee Reserve Fund Studies and asset life cycle planning.
- Manage performance and ensure wellbeing of staff. Monitor KPIs.
- Protect & enhance Brand.
- Prepare & present annual business strategy and tactical plans for the operations department.
- Establish departmental business processes and procedures.
- Generate weekly & monthly reports indicating progress or
- deficiencies all operational matters of the various Zones

**Customer Service**
- Responsible for Customer request escalation management of all portfolio.
- Being the final escalation point in the community management company.
- When needed attend Owners Committee meetings, Customer meetings and represent the company at these events

**Compliance Management***
- Liaise with RERA, Trakhees, DM, DCD, Dubai Police, Local Authorities etc.
- Ensure legal mandates are followed
- Ensure Quality Assurance and control in compliance with th approved standard and best practice.

**Job Specifications**

**Minimum Qualification **Degree in Engineering

**Additional Qualification **Master’s Degree in Management or Engineering will be an added advantage

**Additional Certifications **Completion of RERA courses M-100 and CMCA designation preferred.

**Technical Skills **Any relevant technical skills.

**Knowledge about. **Comprehensive understanding of the Jointly Owned Property Law & Decree 22 of 2009.

Intermediate understanding of financial accounting and budgeting for JOPs.

**IT Skills **Proficient in Excel, Word, PowerPoint, MS Dynamic 365, CAFM and other IT


  • Head of Inclusion

    4 weeks ago


    UAE, United Arab Emirates Al Salam Community School Full time

    **What Makes Al Salam Unique?**: At Al Salam Education Group, diversity is celebrated, and tolerance and inclusion underpin our collective sense of purpose. We are proud to uphold values as a community school that resonate with Dubai’s vision, and this is reflected in every aspect of our learning environment. Our biggest advantage is that Al Salam is an...


  • UAE, United Arab Emirates Safa Community School Full time

    Safa Community School United Arab Emirates - New - Quick apply - Salary: - Safa Community School salary scale. Salary dependent on experience. UAE local contract. - Job type: - Full Time, Permanent - Start date: - Immediate - 30 November 2023 **Job description**: **POST: Receptionist for Main School Site - Safa Community School, Dubai**: **Receptionist...

  • Project Head

    4 days ago


    UAE, United Arab Emirates Comviva Full time

    Head of Technical Operations **Job Description**: We are looking for Head of Technical Operations who will be responsible for managing full spectrum of technical operations for a large client. He or she will be responsible for the entire client engagement and services provided by Comviva to its client across multiple geographies on multiple functional areas...


  • UAE, United Arab Emirates MPH Global Services Full time

    Category: IT/Software Development Industry: Telecommunication City/Country: Onshore, United Arab Emirates (UAE) Location: Dubai One of our reputed Clients an International Company is looking forward to recruit a **Regional Operations Executive Assistant **with the following details: **Location: Dubai** **Contract Duration: Long Term Assignment** - Provide...


  • UAE, United Arab Emirates Al Rostamani Group Full time

    Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with...

  • Head of English

    4 weeks ago


    UAE, United Arab Emirates Al Salam Community School Full time

    **What Makes Us Unique?**: At Al Salam Community School diversity is celebrated, and tolerance and inclusion underpin our collective sense of purpose. We are proud to uphold values as a community school that resonate with Dubai’s vision, and this is reflected in every aspect of our learning environment. Our biggest advantage is that Al Salam Community...

  • Head of Secondary

    4 weeks ago


    UAE, United Arab Emirates Taaleem Full time

    **Taaleem is looking for a qualified, engaging, and inspirational Head of Secondary, to join our growing Dubai Schools campuses for the coming academic year 2023 - 2024.** **Start date: July/August 2023** For the Head of Secondary, this will be a career-defining leadership challenge. The founding team are carefully shaping an educational offer based on an...


  • UAE, United Arab Emirates Sommet Education Full time

    **Head of Human Resources** **Permanent contract **/Abu Dhabi Les Roches Global Hospitality Education, in the top 3 for Employer Reputation of Hospitality & Leisure Management graduates by the QS World University Ranking, is a brand of the Sommet Education Group. Founded in 1954, Les Roches is a private institution based on the Swiss model of experiential...


  • UAE, United Arab Emirates Emaar Properties Full time

    ROLE AND RESPONSIBILITY: - Content creation & management activities for Dubai Opera's social media, Newsletters & Press Releases (in English and Arabic). - Influencer management including influencers relations, briefs and scout new talents to populate the database. - Overseeing the social media account and manage day-to-day operations (track the daily...


  • UAE, United Arab Emirates Aldar Education Full time

    Aldar Education United Arab Emirates - New - Quick apply - Job type: - Full Time, Permanent - 29 December 2023 **Job overview**: **Aldar Education **is currently in search of an exceptional **Head - Pre-Prep** to serve as part of the founding team at **Cranleigh - Bahrain.** This exciting position will commence in **April 2024**, aligning with the...


  • UAE, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...


  • UAE, United Arab Emirates Nord Anglia International School Abu Dhabi Full time

    Nord Anglia International School, Abu Dhabi is seeking to appoint a passionate, inspirational, and forward-thinking Founding Deputy Head of Secondary to join at a pivotal stage in the school’s growth and development, commencing August 2024. The role is perfect for a Deputy Head whose next stage in growth is to lead their own Secondary. The Founding Deputy...

  • Head Waiter

    4 weeks ago


    UAE, United Arab Emirates Azadea Full time

    Head Waiter(Job Number: HEA000021) Description - Present customers with food/beverage recommendations, take their orders and relay to kitchen and/or bar staff accordingly - Supervise and serve food/beverages according to the brand’s set procedures and standards to ensure outstanding customer service - Take charge of customers’ bill payments and...

  • F&b Vertical Head

    4 weeks ago


    UAE, United Arab Emirates JCA Associates Full time

    The F&B Vertical Head will be responsible for leading and managing the overall operations of the Food and Beverage department, including strategic planning, budgeting, and ensuring high-quality service delivery. They will oversee the development and implementation of policies and procedures, drive revenue growth, manage vendor relationships, and ensure...

  • Head of Data

    4 weeks ago


    UAE, United Arab Emirates JCA Associates Full time

    The Head of Information Technology will operate at company-wide level to drive Data and Analytics adoption across Agthia with focus on Data and Analytics processes, standards, platforms, services and operations, including Data Science services across the group. The role is expected to impact across all areas of the business from Sales and Marketing, R&a


  • UAE, United Arab Emirates Mark Williams Full time

    **Location**:Array **Job Reference**:AS18 **Type**:Permanent **Close Date**:11/02/2023 **Summary**: Our client, a well-known multinational company is currently searching for a hardworking and highly competent marketing professional to join their dynamic team in Dubai This role will sit in the firm's Middle East & Africa BD & Marketing team and operate...

  • Operations Manager

    4 weeks ago


    UAE, United Arab Emirates Dior Full time

    CDI PLEIN TEMPS EMIRATS ARABES UNIS DUBAI RETAIL/MAGASIN MINIMUM 5 ANS DATE DE PUBLICATION - 20-FÉVR.2024 REFERENCE - CDC10077 POSITION Working with the Boutique Director/ Assistant Manager ( tbd depending on the structure), as part of the management team, the Operations Manager is responsible for the day-to-day management of the non-selling...

  • Communication Manager

    4 weeks ago


    UAE, United Arab Emirates UNICEF Full time

    **Job no**: 560453 **Contract type**: Fixed Term Appointment **Duty Station**: Dubai **Level**: P-4 **Location**: Utd.Arab.Emir. **Categories**: Communication UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their...

  • Head Chef

    5 days ago


    UAE, United Arab Emirates Foodmark UAE Full time

    **Job Title: Head Chef Job Category**: **Concept**: Foodmark Job Code/ Req#: NA **Location: Dubai - UAE Travel Required**: **Reporting To**: Executive Chef Position Type: Full Time Landmark Group - Introduction The Landmark Group began its journey in 1973 with one store in Bahrain and has grown into one of the largest retail and hospitality conglomerates...


  • UAE, United Arab Emirates HSBC Full time

    -Job description **Head of Client Risk Management UAE (ID: 0000JC4L)** **Some careers shine brighter than others.** If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support...