Vice President, Product Management, Mastercard

3 months ago

Dubai, United Arab Emirates Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Vice President, Product Management, Mastercard Gateway

Overview
- Mastercard Gateway and Acceptance are critical strategic priorities for Mastercard EEMEA region. Our ambition is to enable acquirers, merchants, PSPs and PayFacs with the best-in-class commerce experiences for online as well as face to face commerce with MPGS as the preferred acceptance platform
- As Mastercard Gateway is a critical strategic asset to deliver on the EEMEA growth strategy, this role will be responsible for delivering product and program management mandate for regional needs.
- As the Head of Product for Mastercard gateway, EEMEA will be responsible to deliver all new features, functionalities, channels and payment options to support the business development and sales strategy in partnership Gateway Commercialization team, Customer Solution Centers, Global product, Operations, Delivery, Compliance, Legal, Marketing etc.
- Mastercard gateway lead will hold joint responsibility of meeting the budget but also evaluated based on revenue from new services features and functionalities as well as ensuring enablement and onboarding into new markets and acquirers

ROLE:

- Understands overall market strategy, industry trends, and customer needs around gateway and acceptance across PSP/PayFacs/ Acquirers and Merchants
- Accountable for MPGS product pipeline creation, follow-up, closure with global product - identification of new product opportunity in collaboration with FI account team, Market development team and Customer Solution Centers
- Accountable for all aspects of product management product positioning, 24-36 months roadmap, intake coordination, features, technical onboarding, studio, pricing, billing, sales training and materials, solutions support
- Oversee critical performance KPIs and ensure broad sharing and governance via dashboards, operational review and pipeline reviews
- Empowers solution specialist to farm and hunt in partnership with account team. Supports cluster and divisional level planning, opportunity identification, and solutioning for frontline sales
- Guide and influence the market value proposition through research, insights, clear understanding of customer segments and deliver go-to-market plans that differentiate Mastercard from our competitors. Provides market intelligence and requirements to Product Development teams along with their associated product specialists
- Directly lead product managers overseeing core gateway processing, VAS, partnerships, domestic enablement, APMs, omnichannel and others
- Formulate strategies to enhance ecosystem revenue, grow acceptance utilization and acquiring revenue lines for Mastercard by collaborating across different MA product functions

All About You
- In depth understanding of the Gateways and Acceptance industry, preferably with good knowledge of EEMEA region.
- Preferably a direct experience of 5 years in the gateway/ ecommerce/ acceptance services space either within a major Services provider or in the form of leading market development for a mid-large size PSP/ acquirer
- Strong numbers oriented mindset
- Strong financial and commercial acumen with the ability to engage Sr executives on Strategy
- Strong people management and leadership experience, in a matrix environment.
- Consultative problem-solving skills, with excellent negotiation capabilities and demonstrated influencing skills. Also, good presentation and communication skills.
- Be able to understand and leverage broader payments technology and innovation to drive results
- Should be an outstanding cross-cultural communicator and highly dedicated to ongoing process improvements and cost control.
- Must live the Mastercard values and lead by example by performing to the highest levels expected by peers and by management.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report

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