Vehicle Service Advisors
3 weeks ago
ob Title**:Vehicle Service Advisor (Arabic Speaking)**
Location**:Qatar**
Salary**:QAR 8,000 - 9,500 as total package**
**Benefits**:
- **Family status visa**:
- **Yearly Bonus and Increment**:
- **Car allowance amounting to QAR 750**
**Company Overview**:
Join one of the leading automobile dealerships in Qatar and become part of a dynamic team committed to delivering exceptional service experiences to our valued customers. We are currently seeking highly motivated and customer-focused Service Advisors of Arabic nationality to join our team.
**Responsibilities**:
- Establish rapport and trust with customers, providing excellent customer service throughout their visit.
- Document vehicle problems by actively listening to customers describe issues and asking probing questions to ensure comprehensive understanding.
- Conduct road tests on customer vehicles to confirm reported problems and, after service, to ensure that repairs have been completed satisfactorily, if necessary.
- Maintain extensive contact with customers, including providing estimates on service and repairs before work begins, explaining the appointment/scheduling system, and establishing payment methods for repairs (cash, warranty, etc.).
- Maintain open communication with the Workshop Controller and Technicians to obtain updates and status reports on repairs in progress.
- Offer additional maintenance and repair services to customers based on their vehicle's needs and manufacturer recommendations.
- Undertake additional related responsibilities as required to ensure smooth operation of the service department and customer satisfaction.
**Requirements**:
- Previous experience as a Service Advisor in an automotive dealership or related field preferred.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
- Strong problem-solving abilities and attention to detail.
- Familiarity with automotive service and repair processes.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in Arabic and English languages.
- Valid Qatar driver's license.
**Benefits**:
- Competitive salary package with additional benefits.
- Family status visa to facilitate relocation if required.
- Yearly Bonus and Increment to recognize and reward performance.
- Car allowance amounting to QAR 750.
- Opportunity for growth and advancement within a reputable automotive dealership.
**Job Types**: Full-time, Permanent
**Salary**: AED8,000.00 - AED9,500.00 per month
Application Question(s):
- Do you have experience as a Vehicle Service Advisor ( Service Center) with GM or any other luxury car brands? If so How many years?
- Are you agreeing with the Total salary package mentioned in the Job Posting?
- Are you willing to join immediately? If not how many days do you need to join the company?
- Are you fluent in Arabic and English Languages ( Speak, Read and Write)?
Ability to Relocate:
- Dubai: Relocate before starting work (required)
Application Deadline: 04/07/2024
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