Customer Care and Logistics Coordinator
7 months ago
We are looking for young and energetic **Logistics and Customer Care Coordinator **with experience in facilitating logistics warehouse, transportation, customer service, engagement to customer complain and provide solutions.
**Main Responsibilities**:
- Track final product shipments, costs, and timelines according to requirements.
- Resolve shipment issues.
- Communicate and negotiate with manufacturers, suppliers, vendors, and retailers.
- Timely deliver the orders and keep track records for documentation.
- Coordinate the orders and stick on the delivery date.
- Ensure the good quality of the order as per company standard before sending for delivery.
- Processing daily orders and making sure its completely handed to worskhop.
- Answering questions about a company’s products or services.
- Resolving issues and troubleshooting technical problems.
- Providing proactive customer outreach.
- Handling customer complaints.
- Collecting and analyzing customer feedback.
- Developing and documenting knowledge into helpful content.
**Requirements**:
- At least 1 year experience as Customer care/Logistics Coordinator.
- Good communication skills.
- English and computer literacy is a must.
- Arabic speaking is an advantage.
**Salary**: AED2,500 - AED3,500 per month
**Other benefits included**:
- Medical Insurance
- Semi Annual Bonus
- Plane ticket every 2 years
**Salary**: AED2,500.00 - AED3,500.00 per month
Ability to commute/relocate:
- Ajman: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What is your expected salary?
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